Front Desk Associate

Job Overview The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, develop meaningful relationships that enhance the quality of our work, and provide quality service to our customers. They work independently, without direct supervision. Your Responsibilities Greeting and directing residents, guests, and invitees Monitoring and controlling access to the building Handling deliveries and packages Stands, greets, and engages residents; checks guests and service providers in/out Monitoring the fire alarm emergency response system Resolving and following up on all complaints/issues Maintaining daily records and forms Follow safety procedures and strive to maintain a safe work environment Other duties as needed Skills & Qualifications Critical thinking, problem solving, judgment and decision‑making abilities Ability to maintain positivity and diplomacy in a fast‑paced environment Excellent organization, motivation and interpersonal skills Excellent customer service skills Ability to communicate and provide guidance Ability to read, analyze and interpret technical procedures, leases and/or regulations Physical Requirements Ability to work under usual office conditions Ability to work at a personal computer as well as be on the phone for extended periods of time Must be able to stand, sit, walk and occasionally climb The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed Physical demands include ability to lift up to 50 lbs Ability to detect auditory and/or visual emergency alarms Compensation $17.00 - $17.50 / Hour Schedule Full Time (Tuesday-Saturday 3:00 pm-11:00 pm) #J-18808-Ljbffr FirstService Residential