Director of Finance, Resort Operations - HVO

Job Summary

The Director of Finance and Accounting, (DOF), Resort Operations (Ops) is a pro-active and trusted business leader who provides financial and accounting expertise to Resort Operations on-site leaders to make timely and informed business decisions, optimize business value, and manage financial risk.

The DOF is responsible for financial compliance and adherence of the management agreement with the nonprofit property owners’ association and the financial and accounting reporting and analysis of the on-site ancillary business operations.

The DOF develops, implements and supports the delivery of financial products and services to meet the needs of the organization. The DOF ensures compliance with Generally Accepted Accounting Principles (GAAP), corporate policies and standards e.g., MVW-66 and Sarbanes Oxley. They oversee day to day operations by providing leadership, guidance and support to the sites F&A team by directing, planning, managing and executing against deliverables in a timely fashion.

The DOF’s four core work activities include, but not limited to, leading a team of on-site Finance & Accounting (F&A) professionals, business partnering with various stakeholders to execute and meet financial objectives, financial statement review and analysis, and implementation and compliance of accounting controls.

Candidate Profile

Education and Experience

• Bachelor's degree in Finance or Accounting preferred, or related major; 6-8 years related work experience in finance and accounting.
• High School Diploma/GED and equivalent work experience.

Core Work Activities

Strategic Planning & Business Partnerships:

• Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization. Stakeholders include, but not limited to, property owners’ association Board of Directors, corporate and regional F&A executives, corporate and regional Resort Operations executives, on-site leaders and associates, internal and external auditors, corporate tax, and third-party vendors.
• Make quality business decisions that thoughtfully weigh the facts and understand the interests of stakeholders involved.
• Drive comprehensive annual business plans for property owners’ association and on-site ancillary operations, including action plans to meet financial objectives.
• Manage cash flow and profit forecasts that facilitate timely adjustments to the business by stakeholders.

Accounting, Financial Systems & Controls:

• Responsible for providing direction and ensuring the integrity of the financial reporting and accounting operations through a strong internal controls environment, including the compliance to company standards and policies, General Accepted Accounting Principles, and Sarbanes-Oxley requirements.
• Provide oversight to audit processes by conducting property level self-assessments and assisting with internal, tax, and regulatory audits.
• Prepare data and information to auditors for annual property owners’ association external audit, including clear and concise variance explanations demonstrating a thorough understanding of the financial statements.
• Knowledge of property owners’ association governing documents and state statutes and rules as it relates to association financial management.

Managing & Leading:

• Motivate, coach, train, and recruit a team of on-site F&A professionals.
• Provide hands‑on, real time accounting and financial analysis expertise to Resort Operations on‑site leaders and property owners’ association Board of Directors.
• Develop F&A goals that are fully aligned with organizational goals and effectively lead change to support company objectives.
• Train non-financial Resort Operations on‑site leaders as appropriate in order to enhance business understanding.
• Working with others to identify and remove barriers to success.

Financial Planning & Analysis:

• Provide analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.
• Provide on‑going analytical support by monitoring actual financial results against previously projected revenues and expenses, provide variance explanations, and plans for profit improvement.
• Review and analyze balance sheet reconciliations for completeness, accuracy, providing solutions and guidance for unreconciled items.
• Direct and continually improve the financial reporting process, including analyzing job tasks and structure to maintain controls, transparency, efficiency and effectiveness.
• Manage special projects as directed by the business needs.

Management Competencies

Leadership

• Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication – Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making – Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams – Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results – Focuses and guides others in accomplishing work objectives.
• Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Co‑worker Relationships – Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships – Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability – Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen – Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Management of Capital Resources – Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.
• Purchasing and Materials Management – Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, inventory control, and when appropriate identification of environmentally appropriate materials.
• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Technical Acumen

• Economics and Accounting – Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
• Auditing and Reconciliation – The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
• General Finance and Accounting – The ability to perform accounting procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish financial statements and forecasts with a good understanding the financials flows and the organizational needs.
• Analysis – The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
• Accounting Knowledge – Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
• Accounting and Internal Control Knowledge – Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott Vacations Worldwide Policies, and Standard Operating Procedures (SOPs) and controls.
• Legal – Ability to read and understand basic contract elements, e.g. royalty fees, management agreement, terms, priorities and profit distribution.
• Auditing Skills – The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
• Payroll Systems – Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications including understanding the features and functions of the applications. (as applicable to site)
• Accounts Payable and Accounts Receivable – Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub‑ledger reconciliation and controls.

Basic Competencies

• Basic Computer Skills – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Job Specific Computer Skills – Microsoft Excel and experience with general ledger systems preferred.
• Mathematical Reasoning – Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension – Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension – Demonstrates understanding of written sentences and paragraphs in work related documents.
• Writing – Communicates effectively in writing as appropriate for the needs of the audience.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.