Volunteer Program Manager

Job Summary

Friends of Shelby is looking for a fun, organized, and community-minded individual to join our team as the Volunteer Program Manager. This full-time position leads and grows a robust, multi-faceted volunteer program that is central to our work and mission.

The Volunteer Program Manager recruits, engages, and retains a wide variety of volunteers across several programs and needs, including:

• Restore the Forest: coordinating invasive species removal events, training and supporting Crew Leaders, and expanding community participation in the park’s ongoing ecological restoration
• Park Ambassadors: managing a long-term volunteer cohort that deepens community connection to the park through tabling, events, open houses, and public outreach
• Skilled and independent volunteers: engaging individuals with specific expertise and self-directed volunteers who contribute outside of structured events
• Event volunteers: recruiting and coordinating volunteer support for FOS programs and community events throughout the year

This position builds meaningful relationships with volunteers to improve recruitment and retention and inspire a lasting commitment to our community. The Volunteer Program Manager also plays a role in broader community engagement and activity programming.

Job Responsibilities

Primary Duties and Responsibilities

• Develop resources for recruitment, training, and retaining volunteers
• Cultivate relationships with the local community
• Organize and lead volunteer projects and events
• Develop and execute ways to recognize and celebrate volunteers
• Develop new volunteer initiatives to increase program capacity
• Maintain an organized and accurate volunteer database
• Assist with event coordination including existing signature events as needed
• Represent the FOS organization at community and park events as an active and enthusiastic advocate for the organization, and serve as a knowledgeable, friendly resource
• Create marketing collateral for the volunteer and community programs including flyers, signage, and social media content

General Duties

• Promote Friends of Shelby programs on social media, monthly newsletter, on the FOS website, and in community outlets
• Present program information in person to park visitors, community members, and partners.
• Communicate with growing network of stakeholders including other nonprofits, neighborhood entities, businesses, etc.
• Collect, report, and process data and documents related to agency operation
• Work a flexible schedule averaging 40 hours per week, including occasional early mornings, nights, weekends, and local travel
• Work in the outdoors under various weather conditions; traverse uneven terrain; walk, stand, bend, stoop, and lift 50lb on a regular basis
• Maintain a means of personal transportation and communication
• Other duties as assigned

Qualifications

Qualities and Skills

• Passion for the mission and shared values with FOS.
• Passion for ecology and conservation.
• Proficient in leading volunteer projects including with large groups
• Comfort with public speaking and serving as an advocate for the organization

• Attention to timeliness and details.
• Demonstrate success working collaboratively in support of shared goals.

• Confidence in speaking and engaging with a wide variety of people.

Qualifications and Experience

• Bachelor’s degree or more than four years experience in related fields, such as volunteer program management, environment, or construction/landscape.
• Effective oral and written communication skills
• Project management experience
• Competencies in computer programs and technology:
  • Must use Microsoft Suite including Word and Excel without assistance.
  • Knowledge of GIS mapping software is preferred. FOS can train as needed.
  • Knowledge of Adobe Creative Suite or Canva is preferred. FOS can train as needed.
• Valid driver’s license and access to reliable transportation.
• Acceptable background check.

Additional Information

Benefits

This full-time, non-exempt employee reports to the Director of Partnerships and Community Engagement. Compensation includes an annual salary starting at $50,000.  Health benefits including dental and vision. Paid time off is 35 days annually, including self-selected holidays, vacation, and sick time.

How to Apply

Please submit a cover letter and resume to View email address on cnemt.org by June 1.

Details

• Date Posted: May 7, 2026
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Community Development
• Start Date: 06/15/2026
• Salary Range: 50000
• Working Hours: 40 hrs/wk; M-F, 8:30am - 4:30pm, with weekend work that is flexed time.