Technical Support Manager — Elevate Global CSAT
Tenable Network Security, Inc. Headquarters
A cybersecurity solutions provider is looking for a results-oriented leader to manage a high-performing support team in Arizona. The successful candidate will have over 3 years of experience in managing Technical Support Engineers and is expected to enhance customer satisfaction through effective coaching and mentorship. Responsibilities include leading the support team, refining processes for efficiency, and handling escalations. The position offers a competitive salary and comprehensive benefits package, including medical, dental, and 401(k) with company match. #J-18808-Ljbffr Tenable
$102.5k - $136.5k
Overview Tenable® is the Exposure Management company. 44,000... ...and reduce cyber risk. Our global employees support 65 percent of the Fortune 5... ...satisfaction. With a global CSAT currently over 93%, we expect... ...consistent SLA excellence. Technical Escalation & Resolution: Investigate...SuggestedLocal areaFlexible hoursShift work- ...nonprofit organization in the United States is seeking a Global Service Desk Manager to oversee IT support operations. The role involves leading a team,... ...related field, strong management skills, and extensive technical support experience. This position offers a hybrid...Suggested
- ...Hampshire City: Remote Employee US Summary The Global Business Office Director is responsible for managing an indirect team of cross-functional, customer... ...expectations and opportunities for growth ● Support to Sales and Business Development for new and...SuggestedContract workWork at officeLocal areaRemote workWorldwideShift work
- Job Overview/Summary In the Global Service Desk Manager role you will be at the forefront of driving IT support across multiple regions, ensuring exceptional service delivery... ...problem‑solving sessions with global Technical Support teams to align practices, resolve systemic...SuggestedWork experience placementCasual workWork at officeImmediate startShift work
- ...make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. We are looking for a talented Global Product Support Engineer to join our ALD team here in Phoenix,...Suggested
- ...GSO Operations Manager Crisis24, a GardaWorld company, is widely regarded as the leading... ..., crisis response, consulting, and global protective solutions firm, serving the world... ...your limits, broaden your expertise, and elevate your professional journey to unprecedented...
- Celestica seeks a Global Business Office Director to lead an indirect, cross-functional team of customer-facing leaders. You will expand relationships across Sales, Operations, Finance, Design and Supply Chain to position our service offerings and deliver competitive solutions...Work at office
- Parexel is seeking a Senior Manager of Networking to lead the global network strategy and operations in Phoenix, Arizona. The role involves end-to-end... ...candidate brings 10-15 years of experience, strong technical expertise, and financial management skills. You will manage...Remote job
- ...Technician to join our exclusive IT team and support operations across the property. You will provide top-tier technical support, implement cutting‑edge solutions to boost... ..., and collaborate with a dynamic team to elevate the guest experience through innovation. This...
- ...seeking an Information Technology Technician to deliver top-tier technical support for all systems and software, ensuring smooth daily... ...across the resort, while collaborating with a dynamic team to elevate the guest experience through innovation. This safety-sensitive...
- A leading semiconductor company is seeking a Global Product Support Engineer to join their ALD team in Phoenix, AZ. The role requires ALD Equipment experience and involves supporting new product development, collaborating with hardware and software engineering teams, and...
- The ASU Foundation for a New American University seeks a Senior Director of Engagement for the Thunderbird School of Global Management. This leadership role involves developing a comprehensive engagement strategy for a global community of alumni, learners, and donors. Key...
- ASM is seeking a Senior/Principal Global Product Support Engineer located in Phoenix, Arizona. This role involves shaping how ASM technology performs in semiconductor fabs and requires support for complex semiconductor equipment. You will work cross-functionally and be...
- A leading global educational institution is seeking a Senior Director of Engagement to... ...alumni and donors. Responsibilities include managing campaigns, leading a talented team, and... ...in digital tools. This position supports an inspiring mission and aims to create...
- ASM in Phoenix is seeking a Global Product Support Engineer to bridge product development and customer implementation for ALD systems. This role... ...or equivalent experience and demonstrate strong technical curiosity. Responsibilities include leading product deployments...
- ...access to an exclusive network. Manager, Client Success We're looking... ..., retention, and expansion. Support client escalations while empowering... ...Insights: Leverage NPS, CSAT, GRR, and other metrics to identify... ...priorities A multiplier who elevates the performance of those...Work at office3 days per week
- ...partnering with a mission-driven global leader in precision medicine... ...of their case intake and support function. Compensation : Bonus... ...case activation, and escalation management. This role is ultimately... ...tech-enabled solutions that elevate the customer experience and support...Full timeLive inWork at officeFlexible hoursWeekend workAfternoon shift
$106.61k - $284.28k
...Fortune 7 CVS Health as a Sr. Manager, Frontline Support Engineering to lead our... ...performing customer and/or technical support organization. This... ...adherence, response time, CSAT, ticket backlog). o Ensure... ...Experience managing distributed or global support teams, including...Hourly payFull timeTemporary workWork experience placementLocal area- ...recruitment firm in Phoenix is seeking a Managing Director for their Accounting & Finance Search... ...strategic finance leader ready to make a global impact, overseeing accounting operations... ...compliance. This opportunity promises to elevate your career toward the CFO role. #J-18808...
$115.4k - $151.41k
...involves supervising a team of mechanics, ensuring high-quality service delivery, and managing operational efficiency. Candidates should have over 5 years of experience in the elevator/escalator industry, strong leadership, and mechanical skills. The position offers a...- ...experience in technologies like Java, Spring, and Web Services. The ideal candidate will have experience leading teams and working in a Global Delivery model. Ideal candidates must have a bachelor's degree or equivalent experience and must be able to collaborate effectively...Permanent employmentFull time
- Cintas is seeking a Customer Service Manager in Phoenix, Arizona to enhance customer satisfaction and manage the Customer Service Department efficiently. This role requires acting as the main contact for customer inquiries and assisting in the training of Customer Service...
- Zoom seeks a senior leader to own and grow its global service provider partnerships. You will architect multi-region go-to-market strategies, negotiate with Tier 1/2 telcos, and drive API integrations and platform alignments across teams. Ideal candidates bring 10+ years...Remote work
$205.7k
...Expect You will lead Zoom's global service provider strategy, partnering... ...agreements, and drive technical integrations. You will deliver... ...carriers and managed service providers. Responsibilities... ...emotional, and financial health; support work-life balance; and contribute...Work at officeRemote workWorldwide- Jobtailor is seeking an IT support/administrator to provide frontline and Tier 2 support across multiple brands. You will administer critical applications like Microsoft 365/Entra ID and Intune/Autopilot, and maintain secure networks including Wi‑Fi, VPN, and firewalls....
$75k - $100k
Under Armour, Inc. is seeking a Technical Project Manager for the Ecommerce Delivery Team in Phoenix, Arizona. The role involves leading product development teams, managing project plans, and ensuring effective coordination among cross-functional teams. Ideal candidates...- Tumi Holdings Inc is looking for an Associate Manager to join its Retail team in Phoenix, Arizona. In this role, you will create a client experience that exemplifies our brand ethos while building strong client relationships and driving sales through excellent service....
- Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse... ...Works under moderate supervision to provide product and technical support. Responds to moderately complex customer inquiries and resolves...Work at officeNight shiftWeekend work
$102k - $127k
...in Phoenix to provide dedicated IT support to executives and manage technical operations in our new office. This... ...members. You will partner closely with global IT and play a significant part in... ..., along with mentoring peers to elevate our technical excellence. The salary...Work at office$119k - $160.65k
A leading enterprise software company seeks a Principal Account Executive to drive sales efforts targeting Global 1000 clients. Candidates should have over 10 years of software sales experience, exceptional communication skills, and the ability to build relationships with...
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