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Customer Success Team Lead — Strategy, Coaching & Growth

BlueCat

BlueCat is seeking a Senior Customer Success leader to guide a team of 4-7 pooled CSMs, driving retention and expansion across a large portfolio. You will design scalable plays, enforce consistent documentation and coverage, and leverage metrics to prioritize accounts while nurturing a culture of accountability and collaboration. The role emphasizes a remote-first environment with a learning and development budget and wellness days to support ongoing growth and wellbeing. #J-18808-Ljbffr BlueCat

Vacancy posted 1 day ago
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