Night Dispatcher

Founded in 1991, Testa Produce, Inc. is the successor entity to the original Dominick Testa and Sons. The members of the Testa Family own Testa Produce, Inc. with the controlling interest currently held by Peter Testa. Testa Produce's roots date back to 1912, with founder Dominick Testa selling stalks of celery door-to-door out of a basket. The creation of the Chicago Terminal Produce Market provided a central selling location for years. As the restaurant industry evolved, so did Testa Produce. In 2011, Testa expanded yet again and moved into its new home: a 91,300 square foot facility to accommodate an ever-growing list of restaurant, hotel and food service customers.

Essential Functions:

• Process outbound orders efficiently and accurately
• Dispatch drivers, vehicles, and equipment based on delivery/pickup needs
• Communicate with drivers to provide instructions, updates, and support
• Adjust routes in real-time to address delays, traffic, or emergencies
• Collaborate with drivers, warehouse employees, and office personnel to dispatch outbound trucks and to operate an efficient transportation department
• Update the operations team on route
• Report delays, accidents, or service disruptions to management promptly
• Coordinate and monitor all pickups and backhauls in conjunction with the transportation manager
• Identify and resolve open-priced invoices from Open Price report to ensure accurate billing and timely processing
• Set up and distribute route packets for drivers, ensuring all applicable equipment, delivery documentation, and instructions are accurately prepared and assigned
• Coordinate with Project Management, Purchasing, and Inventory teams to investigate product availability, resolve discrepancies, and ensure alignment across departments for timely order processing
• Plan, prioritize, and assign work activities to warehouse staff to optimize productivity and meet operational goals
• Oversee driver call-offs and proactively reassign open routes, optimizing staffing and route coverage to meet delivery timelines and service expectations

Competencies:

• Hands-on
• Customer-focused
• Results-driven
• Highly resourceful
• Strong relationships and interpersonal skills
• Listening skills
• Problem-solving skills
• Organized and attention-to-detail approach

Education, and Experience:

• High school diploma or GED equivalent
• 2+ years of recent and successful experience, performing the above functions at a significant refrigerated food manufacturing or distributor operation
• Proficient skills in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, Microsoft Office (particularly Excel), and common E Mail systems
• Must be able to read, speak, and write English satisfactorily, bilingual a plus 

Compensation:

• $ 19.00/hour

Schedule :

• Sunday – Thursday (Off Saturdays and one day during the week)
• 9:00pm – 5:30am

Physical Demands:

• Stand or sit for long periods of time

Benefits:

• Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
• Paid Time Off
• Holidays
• 401(k) with Company Match
• Weekly Paid
• Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances