OLTL Program Coordinator (Medicaid Waivers/ Quality Improvement)

Job Description

Job Description

Duration: Long-term

Job Summary:

• Lead the Incident Management Mortality Review/Quality Management Team within the Critical Incident Management Unit
• Oversee quality assurance, mortality reviews, and participant health, safety, and welfare initiatives for Home and Community-Based Services (HCBS)
• Ensure compliance with quality management standards, agency policies, and regulatory requirements
• Supervise quality management staff and support continuous process improvement
• Align unit activities with Money Follows the Person (MFP) initiatives to support grant sustainability

Minimum Qualifications:

• Master's degree in Social Work or a related Human Services field
• Minimum 5 years of quality improvement experience in a formal, multifaceted quality management program
• Minimum 3 years of supervisory or management experience
• Strong computer skills, including:
• • Microsoft Word and other Office applications
  • Database utilization, maintenance, and management

Role Responsibilities:

• Oversee all activities related to the Incident Management Mortality Review/Quality Management Team
• Supervise a team consisting of:
• • Risk Management Specialists
  • Review and Evaluation Nurses (Registered Nurses)
• Ensure effective incident management quality assurance activities
• Coordinate mortality reviews for HCBS participants
• Promote participant health, safety, and welfare protections
• Ensure compliance with Home and Community-Based Services (HCBS) program requirements
• Monitor alignment of unit activities with Money Follows the Person (MFP) initiatives

Key Responsibilities:

• Develop expertise in the Enterprise Incident Management (EIM) system and incident reporting processes
• Monitor and manage mortality review and quality management activities
• Analyze Quality Management Program reports and recommend corrective actions
• Conduct quality management reviews, audits, and quality assurance activities
• Supervise staff performing audits and quality reviews
• Provide leadership and training to clinical and non-clinical staff on:
• • Quality Management
  • Audit methodologies
  • Corrective action plans
• Collaborate with physicians, nurses, and internal stakeholders to support quality initiatives
• Coordinate and deliver training for:
• • Protective Service Agencies
  • Managed Care Organizations (MCOs)
  • Service Coordination Entities (SCEs)
  • Provider staff
• Oversee staff participation in IT system requirements, design sessions, and user acceptance testing
• Assist with grant sustainability reporting related to Money Follows the Person (MFP) initiatives
• Maintain professional knowledge through meetings, training sessions, seminars, and industry literature
• Participate in committees and meetings as assigned
• Perform additional duties assigned by management

Essential Functions:

• Knowledge of medical terminology and medical conditions
• Understanding of physical disabilities and limitations related to:
• • Activities of Daily Living (ADLs)
  • Instrumental Activities of Daily Living (IADLs)
• Knowledge of OLTL Medicaid Waivers, Act 150, regulations, policies, and procedures
• Ability to develop reports supporting grant sustainability and funding continuation
• Comfortable working remotely using videoconferencing and telephone platforms
• Ability to work independently with minimal supervision
• Strong presentation and public speaking skills
• Excellent organizational and prioritization abilities
• Advanced critical thinking and problem-solving skills
• Strong verbal and written communication skills
• Ability to interpret local, state, and federal laws and regulations
• Ability to educate, mentor, and train subordinate staff
• Ability to travel independently, including overnight travel without public transportation

Required Skills:

• Quality Management and Quality Assurance
• Incident Management
• Mortality Review Processes
• Root Cause Analysis
• Audit Management
• Staff Supervision and Leadership
• Training and Development
• Report Writing and Data Analysis
• Regulatory Compliance
• Program Evaluation
• Cross-functional Collaboration
• Microsoft Office Suite
• Database Management
• Enterprise Incident Management (EIM) System
• Home and Community Services Information System (HCSIS)
• WellSky
• Client Information System (CIS/e-CIS)

Soft Skills:

• Strong leadership and team management
• Excellent analytical and critical thinking skills
• High attention to detail
• Strong organizational and time management abilities
• Self-motivated and able to work independently
• Effective interpersonal and communication skills
• Ability to manage multiple priorities
• Adaptability and continuous learning mindset
• Professional judgment and decision-making
• Commitment to quality, participant safety, and regulatory compliance

Company Description

About 22nd Century Technologies, Inc. (TSCTI)

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Since 1997, we have grown to a team of 6,000+ professionals, delivering innovative technology and workforce solutions across all 50 U.S. states, Canada, and Mexico.

With headquarters in Princeton, NJ and McLean, VA, TSCTI specializes in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, Enterprise IT, Workforce Solutions, and Healthcare Staffing. We proudly support Federal, State, Local, Education (SLED), Healthcare, and Commercial clients.

As a leading healthcare staffing provider, we connect talented professionals with rewarding opportunities in hospitals, clinics, laboratories, VA Medical Centers, and healthcare organizations nationwide.

Our commitment to excellence is backed by CMMI Level 3 and ISO 9001, ISO 20000, and ISO 27001 certifications. We support 14 Federal Executive Departments, 37 Federal agencies, all 50 State governments, 115+ local agencies, and 80+ Fortune 500 companies.

TSCTI has been recognized among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and is a 13-time Inc. 5000 honoree.

Learn more about us at:

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

Company Description

About 22nd Century Technologies, Inc. (TSCTI)\r\n\r\n22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Since 1997, we have grown to a team of 6,000+ professionals, delivering innovative technology and workforce solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nWith headquarters in Princeton, NJ and McLean, VA, TSCTI specializes in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, Enterprise IT, Workforce Solutions, and Healthcare Staffing. We proudly support Federal, State, Local, Education (SLED), Healthcare, and Commercial clients.\r\n\r\nAs a leading healthcare staffing provider, we connect talented professionals with rewarding opportunities in hospitals, clinics, laboratories, VA Medical Centers, and healthcare organizations nationwide.\r\n\r\nOur commitment to excellence is backed by CMMI Level 3 and ISO 9001, ISO 20000, and ISO 27001 certifications. We support 14 Federal Executive Departments, 37 Federal agencies, all 50 State governments, 115+ local agencies, and 80+ Fortune 500 companies.\r\n\r\nTSCTI has been recognized among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and is a 13-time Inc. 5000 honoree.\r\n\r\nLearn more about us at: Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.