Volunteer and Community Partnership Coordinator

Counselor Non-Exempt

Sign-On Bonus of $500 is Available!

Position Summary:

As an integrated health organization, Acenda values the use of evidence-based practice or EBP's.

Duties and Responsibilities:

• Functions within the agency's policies and procedures.
• Operates according to the program operations manual.
• Meets communication requirements
• Meets supervision requirements
• Meets program quality requirements
• Communicates programmatic or job-related concerns to supervisor and makes suggestions for improvement in an appropriate and timely manner
• Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner
• Conducts self in a professional manner that positively reflects the agency culture
• Demonstrates competent written and verbal communication with referral sources and external customers
• Attentive and responsive to customer needs in a helpful, supportive, and timely manner.
• Works collaboratively with coworkers and agency staff to effectively communicate and problem-solve
• Meets obligations of the program (contractual, licensing, Medicaid, etc.)
• Follows program policies and procedures and encourages the same in others
• Educates self on issues impacting the program population
• Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies)
• Ensures quality and accuracy of written and verbal communications
• Submits documentation within program requirements
• Attends agency and program meetings and training within established time frames
• Plays an active role in meetings and training designed to enhance agency and program operations
• Provides culturally competent service delivery
• Upholds ethical standards in accordance with the Social Work Code of Ethics
• Provides appropriate intervention strategies and adjusts services accordingly
• Performs other related duties as assigned.

Required Skills/Competencies:

• Workplace Code of Conduct and Ethics
• Interpersonal Communication
• Collaboration and Teamwork
• Cultural Competence and Adaptability
• Screening and Assessment
• Care Planning and Coordination
• Systems-Oriented Practice
• Practice-Based Learning and Quality Improvement
• Technologically Proficient
• Additional Competency Based on Program
• Substance Use Disorder Programs
• Establishes rapport, gathers clinical data, assesses readiness for treatment; and applies criteria for diagnosis
• Screens for psychoactive substance toxicity, intoxication, withdrawal symptoms, co-occurring mental health conditions, and risk of harm to self or others.
• Interprets screening results to determine treatment priorities
• Children and Youth Programs
• Demonstrates knowledge of age-appropriate developmental milestones.
• Formulates measurable, individualized treatment goals and objectives.
• Housing Support Services for Homeless Clients
• Applies evidence-based or accepted case management practices.
• Demonstrates communication and advocacy skills.
• Understands and complies with Fair Housing rules and regulations.
• Security Personnel Only
• Understands and complies with the agency's channel of communication
• Understands the distinction between administrative and clinical seclusion or restraint.
• Knows how to respond appropriately to critical incidents and unusual events.

Education, Work Experience and/or Skills Requirements:

• High School/bachelor's/master's degree (dependent on program)
• Must have and maintain a valid driver's license with an acceptable driving record
• Must be able to exercise independent thinking and good judgment under all circumstances.
• Must be able to analyze work, set goals, develop plans, and utilize time effectively and efficiently.

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to remain in a stationary position, often standing or sitting for prolonged periods.
• Repeated motions that may include the wrists, hands and/or fingers
• The employee must occasionally move about to accomplish tasks, adjust or move objects up to 20 pounds.
• Must be able to communicate with others to exchange information
• Ability to drive a vehicle

Additional Information:

Sign-On Bonus: $500