Access*Ability Resource and Testing Center (ARTC) Specialist

Title: Access*Ability Resource and Testing Center (ARTC) Specialist Salary Range: $37,944.00- $38,700.00 Contract Term Length: 12 Months Standard Hours: 37.50 Work Location: Hybrid FLSA Status: Non-Exempt College: Jefferson Community & Technical College Campus Location: Jefferson Community College Department: Testing Center Total Rewards Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary Jefferson Community and Technical College seeks a dynamic and dedicated individual to join our team as an Access*Ability Resource and Testing Center (ARTC) Specialist. This role provides administrative and student support services, coordinates testing in both centers, and assists the Director and Assistant Director of the Access*Ability Resource and Testing Center. This role also assists students with a variety of academic, professional, and personal support services to overcome academic and non-academic barriers and enhance their skills to increase retention and graduation rates. The position requires flexibility, strong communication skills, and commitment to student success. Job Duties Services students at the Testing Center and the Access*Ability Resource Center (ARC), which includes triaging student requests, answering phones, monitoring email accounts, and responding to inquiries from the public Works in collaboration with the Access*Ability Resource and Testing Center Director and Assistant Director with data collection, reporting, and compliance-related documentation concerning students Communicates effectively with the Access*Ability Resource and Testing Center Director and Assistant Director, as well as the Assistant Vice President for Student Support and Advocacy, and other staff to ensure efficient departmental operations Assists with financial operations including departmental budget tracking; creating purchase orders; completing electronic business forms Provides information and assistance to current and prospective students regarding ARC eligibility, requirements, and available services Maintains the Kurzweil 3000 software for students with disabilities Assists with exam proctoring in the Access*Ability Resource Center and Testing Center Maintains accurate student recordkeeping systems Participates in departmental meetings, institutional committees, work groups, and professional development opportunities Communicates directly with testers and students regarding Access*Ability Resource Center and Testing Center policies, rules, and procedures Provides continuous surveillance monitoring of testing labs with physical presence to ensure the integrity of exams within a safe, secure testing atmosphere and troubleshoots computer, software, and network problems during exams as needed Supports Testing Center operations, including but not limited to proctoring Accuplacer, KYOTE, IC3, NOCTI, HESI, and CAMLA exams Responsible for maintaining operations of the Access*Ability Resource Center and Testing Center including opening & closing procedures Perform other duties as assigned. Minimum Qualifications Bachelor’s degree in a related field required. Minimum of two (2) years of related professional experience or an equivalent combination of education and experience. Demonstrated ability to work independently as well as collaboratively within a team-oriented environment. Proficiency in computer and technology applications, including Microsoft Office (e.g., Word and Excel), and experience adapting to new systems and tools. Ability to travel between work sites, including availability for evening and weekend hours as required to support ARTC exam proctoring. Preferred Qualifications Experience working with individuals with disabilities, and knowledge of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple projects simultaneously while maintaining a high level of accuracy and attention to detail. Excellent interpersonal, verbal, and written communication skills. Outstanding student service skills Demonstrated professionalism, strong work ethic, and ability to communicate effectively with students, faculty, staff, and community partners. Additional Skills Requested Proficiency in Microsoft Office applications; experience with PeopleSoft or other student information systems preferred. Familiarity with higher education environments; candidates with prior experience in postsecondary settings are strongly encouraged to apply Physical Requirements Occasional and /or light lifting – limited exposure to disagreeable environmental elements (heat, cold, dirt, chemicals, etc.) Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution. #J-18808-Ljbffr Kentucky Community and Technical College System