Medical Assistant

Job Description

Job Description

Job Title: Medical Assistant
Job Description

This Medical Assistant role supports a busy clinic by providing both clinical and administrative assistance to ensure high-quality patient care and smooth daily operations. The position focuses on patient follow-ups, accurate data entry, coordination of lab work, and effective communication with patients and healthcare professionals, all within an electronic medical record (EMR) environment.

Responsibilities

• Perform patient follow-ups to ensure continuity of care and address ongoing needs.
• Update patient records accurately, including entering patient information and visit details into the electronic medical record (EMR) system.
• Answer inbound phone calls in a professional and courteous manner, assisting patients with questions, scheduling, and general inquiries.
• Schedule patient appointments and follow-up visits, ensuring efficient and accurate appointment coordination.
• Order laboratory tests as directed and ensure all necessary information is accurately documented.
• Relay lab results to patients and providers in a timely and clear manner, following clinic protocols.
• Provide clinical support to healthcare providers, contributing to safe and effective patient care.
• Assist with front desk tasks such as check-in, check-out, and verifying patient information as needed.
• Use EMR (Athena) and other electronic medical record systems to manage patient data and documentation.
• Deliver excellent customer service to patients, demonstrating empathy, professionalism, and clear communication.
• Apply medical terminology appropriately when documenting and communicating patient information.
• Collaborate with other clinic staff to support a positive, efficient, and patient-centered environment.

• At least 1+ year of experience in medical assisting or a closely related medical support role.
• Medical assisting diploma, certification, or 1+ years of medical assistant experience preferred.
• High school diploma or equivalent.
• Hands-on experience in medical assisting, including clinical support and patient care.
• Proficiency with electronic medical records (EMR), specifically Athena or similar systems.
• Experience with electronic health records and medical record management.
• Ability to schedule appointments and manage patient follow-ups efficiently.
• Knowledge of medical terminology and its application in documentation and patient communication.
• Experience ordering labs and handling related documentation.
• Ability to answer and manage a high volume of inbound phone calls professionally.
• Strong customer service skills in a healthcare or medical setting.
• Experience with front desk responsibilities in a clinic or medical office.
• Basic Life Support (BLS) knowledge or certification (if held) to support patient safety.
• Understanding of health insurance processes and medical insurance basics.
• Ability to work effectively in a healthcare team and follow clinical protocols.

• Formal medical assisting diploma or certification is preferred but not strictly required if experience requirements are met.
• Registered Medical Assistant (RMA) or similar credential is a plus.
• Previous experience in healthcare, medical offices, or clinical environments.
• Strong attention to detail for accurate data entry and record keeping.
• Excellent communication skills, both verbal and written, for interacting with patients and staff.
• Ability to multitask and prioritize in a fast-paced clinic setting.
• Comfort using electronic medical record systems and other healthcare technology.
• Customer service experience, especially in medical or healthcare environments.
• Familiarity with basic insurance processes and terminology.
• Commitment to providing compassionate, patient-centered care.

This role is based onsite at a clinic, working Monday through Friday from 8:00 a.m. to 5:00 p.m. The environment is a professional medical setting where you will use electronic medical record systems, including Athena, and standard clinical and front office equipment. The clinic promotes a supportive and team-oriented culture, offering medical, dental, and vision benefits, a 401(k) plan, and holiday pay. Upon conversion to a permanent role, team members receive additional benefits including nine paid holidays and 15 days of paid time off (PTO). Performance-based pay raises are available, and employees may earn PTO tokens, each worth one hour of PTO, which can be used at any time and accumulated without limit. The clinic regularly organizes dinners, lunches, and employee events, fostering a positive, celebratory workplace atmosphere.

Job Type & Location

This is a Contract to Hire position based out of Orlando, FL.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Orlando,FL.

This position is anticipated to close on Jun 29, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.