Lounge Manager
Provare Chicago Inc
Job Description
Job Description
Nightlife Lounge Floor Manager
69 Lounge | 5219 Washington Avenue, Houston, TX 77077
69 Lounge is seeking an experienced Nightlife Lounge Floor Manager to oversee nightly floor operations and deliver an exceptional guest experience. This hands-on leadership role includes supervising service staff, coordinating table and bottle service, managing guest flow, and resolving concerns promptly and professionally. The ideal candidate is confident, organized, and comfortable leading a team in a high-energy nightlife environment. Responsibilities:
- Oversee floor operations, ensuring efficient service and a welcoming atmosphere.
- Supervise servers, hosts, bussers, and bottle service staff.
- Lead pre-shift meetings, assign sections, and communicate service expectations.
- Coordinate with bar staff, security, DJs, and management throughout the night.
- Manage reservations, VIP seating, and table service.
- Address guest concerns and resolve service issues professionally.
- Monitor cleanliness, staff presentation, and compliance with venue policies.
- Support responsible alcohol service and communicate safety concerns to security.
- Assist with opening and closing procedures, payment reconciliation, and nightly reports.
- Coach team members and hold staff accountable for service standards.
- Previous floor management or supervisory experience in a nightclub, lounge, bar, or high-volume restaurant.
- Strong leadership, communication, and conflict-resolution skills.
- Familiarity with bottle service, VIP hospitality, and POS systems.
- Ability to make sound decisions and remain composed in a fast-paced environment.
- Availability to work late nights, weekends, and holidays.
Vacancy posted 5 days ago
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