Analyst, HRIS

HRIS Analyst

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

We are seeking a detail-oriented HRIS Analyst with strong Workday experience across core functional areas including HCM, payroll, performance, talent, recruiting, time tracking, absence, compensation, benefits, security, integrations, reporting, and analytics. This role will support configuration changes, troubleshoot system issues, and execute testing to ensure accuracy, performance, and usability.

The analyst will partner closely with HR, Payroll, Benefits, Finance, IT, and operational leaders to optimize Workday processes, enhance the user experience, and support ongoing system improvements.

The ideal candidate is comfortable in a fast-paced environment, balances project work with day-to-day support, and works independently with minimal direction. They are proactive, adaptable, and focused on continuously improving Workday.

Work Arrangement: Hybrid

What You'll Do

• Support Workday modules including HCM, Payroll, Time Tracking, Recruiting, and Learning
• Provide day-to-day support to HR and business users, troubleshooting system issues and resolving tickets
• Manage Workday support requests and ensure timely, high-quality support
• Process a small number of HR transactions (e.g. position changes, terminations) to support operations
• Support key initiatives such as Workday public cloud migration, time clock rollout, and timekeeping enhancements
• Support performance management, recruiting, and Workday Learning optimization efforts
• Participate in bi-annual Workday releases, including review, testing, and validation of system changes
• Create and maintain Workday organizational structures (supervisory orgs, cost centers, hierarchies, grants, etc.)
• Configure and maintain Workday business processes, including notifications, alerts, and custom notifications
• Support projects and ongoing initiatives by tracking requests, enhancements, and issues, and maintaining clear documentation and status tracking
• Assign and maintain security roles, ensuring appropriate access and compliance
• Support and troubleshoot benefits and other third-party integrations
• Monitor integrations for errors or failures and coordinate resolution with internal teams and vendors
• Support Open Enrollment, including configuration, testing, and launch activities
• Support compliance reporting, including EEO and ACA annual reporting
• Build and maintain Workday reports and dashboards to support business needs
• Create and maintain EIBs to support mass data updates and system processes
• Partner with cross-functional teams to improve processes and enhance the Workday experience
• Identify opportunities to improve HR processes and recommend system-based solutions
• Support standardization of HR processes and consistent use of Workday across teams
• Develop job aids, training materials, and user documentation, and support end-user training
• Provide guidance and support to team members on Workday functionality and HRIS best practices

Other Duties:

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What You'll Bring

• Bachelor's degree in Human Resources, Information Systems, Business, or equivalent experience
• 3+ years of Workday configuration experience across multiple modules required
• Strong attention to detail and problem-solving skills
• Strong interpersonal and communication skills, with the ability to build rapport across diverse teams
• Able to solve problems effectively, make sound decisions, and manage their work independently while supporting Workday initiatives
• Ability to handle sensitive and confidential matters with professionalism and discretion
• Workday Pro certification preferred

Work Environment & Physical Requirements

• This position operates in a professional office and clinic environment
• Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment
• Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks
• Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment)
• Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions
• May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting
• Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment

PAY RANGE:

Starting at $89,440 up to $137,280 based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.