Technical Writer II

Job Overview Pay Range: $49.33hr - $54.33hr Requirement/Must Have: Experience in technical writing, instructional design, or learning and development (L&D). Experience creating online training content and eLearning modules. Experience with video creation and multimedia content development. Ability to translate complex technical information into clear, user-friendly content. Strong collaboration skills and the ability to engage regularly with cross-functional teams. Detail-oriented with strong organization and documentation management skills. Comfortable working in a dynamic environment with evolving priorities. Responsibilities: Create, update, and maintain eLearning courses, job aids, and technical documentation. Develop interactive training content. Update training materials as applications are enhanced or business processes evolve. Publish and manage course content, including course ownership and access. Create and maintain release notes templates and documentation standards. Build and maintain documentation libraries within SharePoint. Produce training videos and embed multimedia into course content. Validate technical accuracy by working closely with project team members and the training team, and by participating in regular team sessions. Track documentation through the full lifecycle: creation, review, approval, publication, and updates. Ensure all materials align with company branding and quality standards. Collaborate across teams (IT, operations, and vendors) to gather requirements and deliver solutions.