Receptionist/Admin Assistant

The Receptionist/Administrative Assistant provides administrative and logistical support to the Government and Community Relations division at our transit client. This role involves coordinating outreach efforts, managing schedules, supporting special events, and assisting with communications and reporting. The assistant works closely with division leadership, including the Chief External & Governmental Relations Officer, and serves as a liaison to elected officials and community leaders. The position requires independence, adaptability, and strong organizational skills in a fast-paced, detail-oriented environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- High school diploma
- 2+ years of being a receptionist and/or administrative assistant
- Experience supporting mid to upper-level managers
Proficiency in:
- Typing, filing, reception, phone handling
- Scheduling, inventory, and recordkeeping
- Ability to work independently with limited supervision
- Strong oral, written, and interpersonal communication skills
- Excellent organizational and problem-solving abilities
- Good planning and strategic operations skills
- Ability to maintain good work attendance
- Flexibility to manage multiple and competing priorities
- Ability to interact effectively across diverse business, socio-economic, and cultural environments
- Willingness to learn VIA services and systems


Nice to Have Skills & Experience
- Experience interacting with elected officials and civic/community leaders
Familiarity with public transportation advocacy
- Experience coordinating special events and outreach programs
- Skills in budget tracking and expense monitoring
- Ability to produce reports and presentations
- Experience managing mascot or brand ambassador programs


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.