Domestic + International Operations

Job Description

Job Description

JOB SUMMARY:

Domestic + International Operations is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers

Essential Functions:

o Tracking and tracing inbound/outbound shipments

o Inspecting outbound freight

o Communicating freight status and any problems to other stations and customers, and updating the system

o Provide customer service

o Ability to lift 50lbs

o Able and willing to work on-call rotations and overtime when needed

o Data entry of shipments into transportation management system

o Domestic air and ground routing + International Air Import/Export

o Load/unload trucks, forklift experience is a must or ability to be certified

o Assigning carriers and providing load tenders

Requirements

• Strong organizational skills with attention to detail.
• Must have experience using CargoWise 1 (CW1)
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team-oriented environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience in operations or a related field is preferred but not required.
• A proactive approach to problem-solving and decision-making.
• Ability to adapt to changing priorities and work under pressure.

Join us as an Operations Associate and contribute to our mission of delivering exceptional service while growing your skills within a supportive environment.

Job Type: Full-time

Pay: $22.00-$30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person