Administrative Assistant - Trust Operations

Job Description

Job Description

Position Summary

Responsible for a variety of department operations duties and support functions in the Trust Department. Assists Trust Officers with various duties related to their client relationships and clerical related functions. This role ensures accurate account administration, high‑quality client service, and efficient investment and operational processes.

KEY RESPONSIBILITES:

• Assumes responsibility for the effective performance of all assigned operational and support functions.

• Opens and sorts incoming mail.
• Maintains account administrative files
• Sorts, copies and distributes reports, documents, and files.
• Assist with special projects as assigned.
• Detail oriented with accuracy required for all tasks.
• High level of confidentiality required.
• Able to read and understand legal documents.

• Fiduciary Portfolio Support: Assist trust officers with investment portfolio administration for trust, agency, and retirement accounts. Monitor cash balances, investment targets, pending trades, and allocation requirements.
• Trust Administration Assistance: Support daily account administration including distributions, contributions, openings, closings, and maintenance.
• Trust Operations Responsibilities: Process cash movements, security settlements, corporate actions, income postings, and other operational transactions.
• Compliance & Risk Management: Follow fiduciary regulations, internal policies, and operational controls.
• Client Service & Communication: Provide professional and timely service to clients, beneficiaries, advisors, and internal partners.

QUALIFICATIONS:

Education & Experience

High school diploma and an associate’s degree preferred and/or three years of clerical/administrative experience or related work experience; or the equivalent combination of education and experience.

COMPETENCIES:

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules activities with other team members for the betterment of the department and bank.