Onboarding Project Manager

Rentvine Project ManagerRentvine is the fastest-growing property management software company in the industry, ranked #60 on the 2025 Inc. 5000 list. Our powerful, cloud-based platform helps property managers streamline operations, reduce manual work, and deliver a better experience for tenants and owners. Behind that innovation is a team-first culture that puts people at the center. We care deeply about building a company where smart, driven individuals can grow, feel supported, and do the best work of their careers. Our people aren't just part of our success—they're the reason for it.Please Note: Rentvine is unable to provide employment sponsorship now or in the future for this position. Candidates MUST currently reside in the USA to be considered.About the RoleWhen a property management company decides to move to Rentvine, you're the person who gets them there. You'll run a full slate of implementations at once, and every one of them landing on time — with clean data and a client who actually knows how to use the platform — is on you.This is a project management job first. You'll own the plan, keep everyone honest about their commitments, spot trouble before it turns into a missed date, and stay the one accountable person from kickoff to handoff. You'll scope work up front as needed and write the SOWs that define it — sometimes for your own projects, sometimes for a teammate — and those calls are yours.You won't be purely managing from a distance, either. You'll get into the data — building migration files, checking balances — working alongside our accounting and data specialists. Most of your time goes to running the project, but this isn't a role where you hand off a plan and watch.What You'll DoOwn the projectRun a portfolio of client implementations end to end, from kickoff through go-live and the weeks afterBuild project plans that actually hold up — sequencing discovery, data migration, configuration, training, and financial cut-over with realistic timelinesConfirm scope at kickoff and make sure the client knows what they owe you and whenHandle scope changes head-on: figure out the impact, walk the client through the tradeoff, get agreement. Don't just absorb itKeep project status current and clear enough that a colleague could pick up your project coldScope the work and write the SOWScope incoming accounts — sometimes ones you'll run yourself, sometimes ones that go to a teammate. You're scoping for the team, not just your own slateGet on the phone with people you've never met to do it. Often you'll be calling a prospect or a new client cold, with no relationship to lean on, and you'll need to pull real answers out of them fastSize up the account: how much data, what condition it's in, what they're coming from, how complex their portfolio is, and how ready they actually areTurn that into an estimate of effort and timeline you can stand behind — including when someone else will be the one delivering against itWrite SOWs that spell out what's included, what isn't, what we're assuming, what the client needs to do, and what "done" looks like — clear enough to settle an argument three months laterWrite change orders when scope moves, with the timeline and effort impact quantified and the client signed off before the work startsMake these calls yourself within your thresholds. Escalate when the commercial terms warrant it, not by defaultGet involved with Sales on the complicated deals so we scope them right before signing, not afterHelp build the templates and estimating standards so this gets more consistent over timeKeep it on trackCatch risks and slippage early, raise them, and fix them before a date slipsHold internal teams and integration partners to their dates. These are dependencies, not favorsRun go-live readiness reviews against real exit criteria, and make the call on whether a client is readyClose projects out properly and hand off to Customer Success with the context, open risks, and configuration decisions they needLead the clientBe the client's person throughout — one point of accountability, start to finishRun the rhythm: kickoff, regular check-ins, milestone reviews, close-outChase what you need from the client side. Data, decisions, people's time. Escalate on their end when their delays put the date at riskSay the hard things early. Timeline problems, scope creep, readiness gapsGet the data rightWork with our accounting and data specialists on migration, validation, and financial cut-over, splitting the work based on how complex the project is and who's got capacityBuild migration files yourself when that's faster — mapping fields, cleaning up legacy exports, prepping data for loadOwn the quality bar no matter who did the work. Review it closely enough to find the problems before the client doesPush what you learn back into the process, so we're not solving the same problem from scratch on every projectQualifications4+ years running customer-facing implementation, onboarding, or professional services projects — B2B SaaS ideallyReal experience scoping work and writing SOWs. We'll ask how you estimate, and what you learned the time you got it badly wrongComfort walking into a conversation cold. You'll be scoping accounts where you don't know anyone, sometimes before there's a signed deal, and you need to build enough trust in one call to get straight answers about their data and their operationExperience carrying a full portfolio at once. Be ready to talk specifics: how many, how long they ran, how often you hit your datesSolid project management fundamentals — scope, dependencies, critical path, risk tracking, change control, status reportingYou keep your project tool current. Not most weeks. AlwaysYou can get people to deliver without managing themGood judgment on scope and commercial tradeoffs, the backbone to hold a position with a client, and the sense to know when to escalateStrong writing. SOWs, change orders, and status updates all fall apart when they're vagueClear, calm communication out loud too, especially when the news isn't goodComfortable in Excel and Sheets — lookups, conditional logic, cleaning up messy legacy exports — enough to build a migration file when you need toEnough financial literacy to poke at a migration and know when something's off. You don't need to be an accountant; we have thoseEven Better If You HavePMP, CAPM, PRINCE2, or similarProperty management industry or software backgroundTime in professional services or billable delivery, where sloppy scope hit the marginAccounting, financial operations, or data migration experienceHigh-volume implementation environment where standardization was the goalA track record of improving an implementation process, not just working inside oneWhat Success Looks LikeYou hit your dates. Implementations launch on time or earlyYour scope holds. Actual effort tracks close to what you scoped — on the projects you run and the ones you hand to someone else — and when it doesn't, it gets caught and turned into a change order instead of absorbedNo surprises. Status is accurate, and risks come up early rather than at the deadlineClients get value fast. They're productive on Rentvine inside the target windowThe data's clean. Balances reconcile at cut-over with no corrections after launchClients trust you. Rentvine