BDC Customer Care Specialist

Job Description

Job Description

Description of the role:

The BDC Customer Care Specialist will be responsible for managing customer inquiries, scheduling appointments, and providing exceptional customer service to ensure a seamless vehicle buying experience.

Responsibilities:

• Manage incoming customer inquiries via phone, email, and other communication channels
• Schedule appointments for customers to visit the showroom
• Provide accurate information about vehicles, pricing, and promotions
• Follow up with customers to ensure satisfaction and address any concerns

Requirements:

• Prior experience in customer service or sales
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office and CRM software

Benefits:

The BDC Customer Care Specialist position offers a competitive compensation package ranging from $45,000.00 to $85,000.00 per year paid weekly, paid time off, and opportunities for career growth and advancement.