Outlet Server

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Server at Grand Geneva Resort & Spa, it will be your responsibility to tailor the experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing? Greet guests and explain specials & promotions. Understand the menu and wine list, including ingredients and preparation. Record and input guest orders into the Point of Sale system. Retrieve, confirm, and deliver orders with condiments; follow liquor regulations. Replenish beverages and ensure overall guest satisfaction. Collect payment, thank guests, and invite them to return. Complete side work and cleaning tasks, including restocking and replenishing condiments. Maintain self-banking procedures. Perform additional duties as assigned by the Manager. What do you bring to the role? High school diploma or equivalent preferred. Minimum two years of service experience in fine dining. Basic knowledge of food and beverage preparation, service standards, and etiquette. Proficient in reading, writing, and speaking English. Service-oriented with the ability to take direction. Strong communication skills and familiarity with hospitality. Ability to build effective relationships with management, staff, and the public. Transport trays up to 30 lbs. through crowded spaces. Flexible availability, including days, nights, weekends, and holidays. What's in it for you? A free, well-balanced meal every shift Discounted gym membership Room discounts at Marcus Hotels & Resorts Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking "Two for one" movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another Early wage access Paid time off Flexible scheduling Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. #J-18808-Ljbffr