Order Fulfillment Associate

The Shipper / Palletizer is responsible for end-of-line shipping support for completed meal orders in a refrigerated food production and fulfillment environment. This role ensures customer orders are accurately labeled, palletized, wrapped, staged, and prepared for outbound shipment while maintaining a safe, clean, and organized work area. This is a physically active, fast-paced role that supports the final steps of the fulfillment process. The Shipper / Palletizer works at the end of the line to verify shippinglabels, remove completed cases from conveyors, build and wrap pallets, move pallets with a pallet jack, stage orders for pickup, and help keep shippinglanes clear and organized. This role also uses computers and shippingsoftware, including ProShip and other shippingsystems, to process, verify, and support outbound shipments. Position Responsibilities may include, but not limited to Understand and follow all company standards and requirements needed to correctly prepare, palletize, stage, and ship orders Verify completed order cases have the correct shippinglabel applied before shipment Scan and verify shippinglabels and order information in the system as required Use computers and shippingsystems such as ProShip and other shippingsoftware to process, verify, and support shipments Monitor end-of-line order flow and identify shipping, label, pallet, or routing issues Remove completed meal cases from conveyor lines Stack cases onto the appropriate pallet following shipping, quality, and stability requirements Wrap completed pallets manually or using palletizer/stretch wrap equipment Move completed pallets using a manual pallet jack Stage wrapped pallets in designated shippinglanes for forklift pickup and outbound loading Support relabels, shippingcorrections, miss-pick recovery, and other shippingsupport tasks needed to keep orders moving Help manage shippingflow and recover line backups when needed Identify order exceptions, damaged product, staged pallet issues, and similar items and promptly notify leadership Maintain organized shippinglanes and staging areas to support on-time outbound flow Assist with general housekeeping, including removal of pallet debris, cardboard, tape, stretch wrap, and trash from the shippingarea Use all required safety equipment and consistently follow all food safety, sanitation, and operating safety guidelines Work effectively with other employees and company management Perform other duties as assigned to support fulfillment operations Required Skills and Experience High school diploma or GED preferred Ability to follow written and verbal instructions Ability to work in a refrigerated warehouse / production environment Ability to safely handle repetitive manual material movement in a fast-paced setting Ability to work safely around conveyors, pallet traffic, and other production equipment Basic computer skills and ability to learn and use shippingsystems such as ProShip and other shipping/label verification software Ability to accurately process shippinginformation and follow system-driven shippingprocedures Regular, dependable attendance Ability to work overtime, weekends, and holidays as needed to support the production schedule Preferred Skills and Experience Six months of related warehouse, fulfillment, shipping, palletizing, manufacturing, or food production experience Experience using pallet jacks and working in a high-volume shippingenvironment Experience using ProShip, UPS/FedEx shippingsystems, or similar shippingsoftware Experience scanning labels, verifying shippinginformation, or staging product for outbound shipment Forklift operator certification Physical Requirements Frequently stand and walk throughout the shift Frequently bend, stoop, twist, and reach from below knee to shoulder height Occasionally kneel, crouch, squat, or reach above shoulder height Frequently push and pull loaded pallets using a pallet jack Frequently lift and move product, pallets, and shippingmaterials in a fast-paced environment Ability to perform repetitive movements throughout the shift Ability to work in refrigerated temperatures and around moving equipment Ability to lift up to 50 pounds, with frequent lifting of finished meal cases, shippingmaterials, and pallets as needed for the role Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status. #J-18808-Ljbffr