Office Clerk / Customer Service Representative

Job Description

Job Description

Office Clerk / Customer Service Representative

We are seeking a dependable, organized, and customer-service-oriented Office Clerk / Customer Service Representative to join our property management team.

Responsibilities

• Answer incoming telephone calls and respond to customer inquiries.
• Assist residents with general questions and requests.
• Monitor emails and respond or forward them to the appropriate staff member.
• Enter and update information in our property management software.
• Receive, sort, scan, and file documents.
• Assist with incoming mail and outgoing correspondence.
• Maintain accurate electronic records.
• Follow up on outstanding customer service requests.
• Provide general clerical and administrative support.

Qualifications

• Previous office or customer service experience preferred.
• Excellent telephone etiquette and communication skills.
• Strong computer and data-entry skills.
• Organized, dependable, and detail-oriented.
• Ability to multitask and work independently.
• Professional and courteous demeanor.
• Experience with Buildium or property management software is a plus.
• Bilingual English/Spanish is a plus.

Compensation

Depending on experience.

Interested candidates should submit their resume for consideration.

\nCompany Description

Ardent Property Group is a South Florida property management company specializing in condominium and homeowners association management and real estate services.

We offer a professional, collaborative work environment where employees play an important role in delivering quality service to the communities we manage. We value reliability, initiative, attention to detail, and teamwork.

This is an opportunity to join a growing company where your contributions are recognized, your work makes a difference, and you can develop valuable experience in the property management industry.

Company Description

Ardent Property Group is a South Florida property management company specializing in condominium and homeowners association management and real estate services.\n\nWe offer a professional, collaborative work environment where employees play an important role in delivering quality service to the communities we manage. We value reliability, initiative, attention to detail, and teamwork.\n\nThis is an opportunity to join a growing company where your contributions are recognized, your work makes a difference, and you can develop valuable experience in the property management industry.