H Mart Long Island City - Store Associate (Full-Time)

H Mart Long Island City - Store Associate (Full-Time) Job Category: Store Requisition Number: HMART001170 Posted: November 19, 2024 Full-Time Location 48-18 Northern Blvd, Long Island City, NY 11101, USA Responsibilities Store Associate - Meat Prepare, process, and pack various meat products such as pork, beef, and chicken items Ensure proper handling and storage of all meat products according to food safety guidelines Package and label meat products properly, including merchandising in a fresh and appealing manner Check for quality, maintain shelves clean and well‑stocked, rotate and remove out‑of‑date products, and perform other duties as assigned Store Associate - Seafood Clean, filet, and prepare a variety of seafood products Greet customers in a friendly and professional manner, offering assistance and answering questions Package seafood products adhering to portion sizes and weight requirements Create visually appealing displays of seafood products Store Associate - Grocery Unload, sort, and organize items in the designated storage areas Regularly check expiration dates and generate accurate price labels, placing them in the correct location at all times Implement a first‑in, first‑out system to ensure older products are utilized first Maintain correct signage for promotional grocery items Use the aisle gun to scan and track inventory Store Associate - Produce Merchandise produce items in a fresh and appealing manner Handle root vegetables carefully, ensuring proper storage, handling, and display techniques Continuously expand your knowledge of different techniques to maintain quality and freshness of the products Manage displays of UPC products such as tofu, salad, and nuts Plan and execute display changes based on season, time, and date Store Associate - RTC (Ready to Cook) Prepare and make various meals and dishes according to standardized recipes and guidelines Regularly monitor and rotate food items to ensure freshness and quality Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a safe working environment Assist customers with questions and help as needed Store Associate - Operation Support Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays Assist customers with general questions and help them load groceries into their vehicles as needed Provide assistance to the cashier by bagging customers’ shopping items Maintain all areas clean: remove trash and recyclables, sweep, mop, and vacuum floors, restrooms, and break areas, and replenish supplies Perform other operational support duties and tasks, including special cleaning duties as assigned Work closely with all employees to provide every customer with a satisfied and safe shopping experience Place wet‑floor or caution signs in visible areas to alert customers and colleagues of potential hazards Take immediate action to clear and clean up water spills to prevent slip and fall hazards Store Associate - Houseware Maintain accurate records of houseware inventory within the store Assist in the ordering process for houseware items Assist customers with issues and complaints, ensuring satisfaction with their shopping experience Provide exceptional customer service by assisting customers with inquiries Conduct face‑to‑face sales interactions, effectively demonstrating features and benefits of houseware products Cashier Perform all cash register functions such as greeting customers, scanning, ringing up items, processing payments, and issuing receipts Maintain proficiency with item codes and PLUs Handle all cash, credit, and debit card transactions with accuracy Perform all opening, shift transition, and closing duties while keeping the area clean and organized Assist with bagging items and customer inquiries as needed Customer Service Associate Provide excellent customer service by greeting customers and assisting with products and services Assist with sorting paperwork such as invoices, sales orders, and item data Assist customers with issues and complaints, ensuring satisfaction with their shopping experience Follow company policies and procedures on refunds, redeeming smart card points and rewards, and overall cash handling Perform other customer service related duties and tasks as assigned Common Skills Customer Service: Positive attitude to provide a great customer experience in an accurate, friendly, and helpful manner, understanding customers’ needs and providing appropriate assistance. Product Knowledge: Willingness and curiosity to learn and familiarize yourself with the products and items within the store. Organization and Time Management: Ability to prioritize and manage time effectively to multitask different responsibilities simultaneously. Problem Solving: Initiative to quickly assess and resolve issues or concerns, seeking appropriate solutions, and escalating complex problems to supervisors or managers when necessary. Teamwork and Collaboration: Work collaboratively with colleagues and contribute to a positive team environment. Adaptability: Adapt to changing situations, such as dealing with customer inquiries, handling unexpected issues, and adjusting to new store procedures or promotions.

H MART BENEFITS

Health, Dental, Vision Insurance and EAP (Employee Assistance Program) 401(k) Retirement Plan with up to 5% match Life Insurance and AD&D (Accidental Death & Dismemberment) BTA Insurance (Business Travel Accident Coverage) Paid‑time off (PTO) and Paid‑sick leave (PSL) Celebration & Condolence Benefits Holiday Gift Certificates FSA (Flexible Spending Account) DCFSA (Dependent Child Care Spending Account) All benefits are based on full‑time positions and company policy. Hourly Rate: $17 - $18 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr H MART - Store