Mailroom & Copy Center Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Mailroom & Copy Center Specialist
Contract Duration: 3-Month Contract
Mount Laurel, NJ (Onsite)
M-F (8:00 AM - 5:00 PM)

Overview

Provide operational support within a legal office services environment, including mailroom, copy center, scanning, fax, shipping/receiving, records management, and document production functions. This role requires handling highly confidential and time-sensitive legal documents while delivering excellent customer service and maintaining quality standards in a fast-paced setting.


Responsibilities

• Process, sort, distribute, and handle incoming/outgoing mail, faxes, shipments, and deliveries; apply postage as needed.
• Operate high-volume copy, print, scanning, mail processing, and document production equipment.
• Perform document scanning, OCR processing, file conversion, file naming, formatting, printing, quality control, and final document checks.
• Complete binding, finishing, hole punching, cutting, stapling, jogging, filing, archiving, and records management tasks.
• Maintain, inspect, troubleshoot, and coordinate service for copiers, printers, postage machines, and related office equipment.
• Maintain service logs, meter readings, billing records, inventory records, and supply levels.
• Distribute office supplies, mail, and completed projects to designated locations.
• Respond to customer inquiries regarding project status, service requests, and job feasibility.
• Support legal secretaries, paralegals, project managers, associates, partners, and other office personnel.
• Assist with off-site project coordination and document management workflows.
• Ensure accuracy, confidentiality, and timely completion of high-priority projects under tight deadlines.
• Perform shipping/receiving duties, including verifying packing slips and selecting appropriate packing materials.
• Perform additional office services duties as assigned.

Requirements

• High school diploma, GED, or equivalent work experience.
• Completion of required legal office services training within designated timeframes.
• Copy/print production experience required.
• Minimum 1 year of legal industry experience strongly preferred.
• Proficiency with Microsoft Office Suite, email systems, and basic computer applications.
• Experience operating high-volume copiers, printers, scanners, fax machines, postage equipment, and related office technology.
• Knowledge of document scanning, OCR, file conversion, electronic document management, and workflow processes.
• Understanding of shipping/receiving procedures and mail distribution processes.
• Strong customer service, interpersonal, verbal communication, and organizational skills.
• Ability to troubleshoot equipment issues and read technical instructions or manuals.
• Ability to work independently, prioritize tasks, and adapt to changing workloads.
• Strong attention to detail and commitment to quality when handling sensitive and confidential legal documents.
• Ability to lift up to 50 pounds and stand or walk for extended periods throughout the workday.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.