Patient Care and Sales Coordinator / Receptionist

ABOUT EARTH COMPOUNDING PHARMACY

Our mission is to help people achieve optimal wellness through personalized, research-based compounded medications made just for them. We are a fast-growing compounding pharmacy in California, and we are looking for pharmacy technicians who thrive in a fast-paced, high-volume environment.

WHAT YOU'LL FIND HERE

Fast Growth & Opportunity
Join a rapidly expanding pharmacy where high performers are recognized, challenged, and given opportunities to grow.

Meaningful Work
Every prescription we prepare is customized to meet a patient's unique needs. Your attention to detail directly impacts patient outcomes.

High Standards & Strong Team Culture
We believe in accountability, professionalism, and teamwork. We work hard, support one another, and take pride in delivering an exceptional experience to our patients and providers.

About the Role

As a  Patient Care and Sales Coordinator  at  Earth Compounding Pharmacy , you are the first voice our patients hear and a key part of how we deliver an exceptional experience from the first call to the final shipment. You will manage inbound and outbound patient communication, process prescriptions accurately, and proactively offer patients the options that best serve their health and their budget, including multi-month supply options where product expiration allows.

If you take pride in doing things right the first time, thrive on building patient relationships, and want to grow within a company that rewards results, we want to hear from you.

What You Can Expect

✅  Intensive Training
No experience working in the pharmacy? We will train you — but only if you are committed to learning and delivering results. You’ll work side-by-side with experienced professionals who expect you to keep up, ask questions, and take ownership of your growth.

✅  High Standards, Real Impact
We are trusted to prepare custom medications that impact patients’ health every single day. Accuracy and attention to detail are not optional — they are the baseline.

✅  A Team That Delivers
You’ll be part of a results-driven group where everyone pulls their weight. We value  accountability ,  dependability , and  competence  — and we expect the same from every team member.

Requirements

• Proven reliability and punctuality
• Exceptional attention to detail and accuracy under time pressure
• Strong communication skills and ability to collaborate with a high-performance team
• Commitment to learning and improving daily

If you are  ambitious , thrive in a fast-paced environment, and are ready to meet high expectations, apply now to join a team that rewards hard work and results.

What You Will Do

• Answer and make phone calls with professionalism, urgency, and genuine care for the patient
• Process prescriptions accurately, verifying addresses, quantities, expiration dates, and supply options before every order
• Proactively offer specials and multi-month supply options to patients when product expiration allows
• Communicate clearly and consistently with patients, providers, and teammates
• Take ownership of errors, correct them immediately, and apply the lesson going forward
• Support daily pharmacy operations with attention to detail and a commitment to accuracy

What We Are Looking For

• Strong communication skills and a willingness to pick up the phone and engage; this role requires high phone volume
• Exceptional attention to detail; mistakes in a pharmacy setting have real consequences for patients
• A sales mindset; you are comfortable offering options and guiding patients toward the best choice for their needs
• Accountability; you take correction well and do not repeat the same mistake twice
• A drive to learn, produce, and grow within one company over the long term
• Reliability, punctuality, and a strong work ethic

Compensation

• Base pay: $18.50 to $22.00 per hour, depending on experience
• Eligible for commission after 90 days, with the with the potential to earn an additional $300 to $1,000 per month based on performance

Hours

• Monday - Friday 9:00 a.m. to 6:00 p.m.

To apply: If you are serious about building a long-term career in a high-standard, patient-focused environment, apply today.

Job Type: Full-time

Pay: $18.50 - $22.00 per hour

Benefits

• Dental insurance
• Employee discount
• Health insurance (Kaiser HMO or PPO)
• Paid sick time
• Vision insurance

Why Work With Us

At Earth Compounding Pharmacy, you are not just joining a pharmacy. You are joining a growing company where your work, your ideas, and your performance can make a real difference. We believe the best employees want more than just a job. They want to learn, contribute, be recognized, and have opportunities to grow. At ECP, you will be part of an innovative and growing compounding pharmacy where you learn specialized areas of pharmacy and personalized medicine, work alongside experienced professionals who are willing to teach, and are encouraged to bring forward ideas and better ways of doing things. You will have opportunities to learn beyond your current position, be recognized for your initiative, reliability, performance, and leadership, and take on greater responsibility as your skills develop. Most importantly, you will see how your individual contribution directly impacts our patients, providers, and company. We value people who are motivated, curious, dependable, and eager to improve. If you want a workplace where you can learn, challenge yourself, and build a career rather than simply perform the same tasks every day, ECP gives you the opportunity to do exactly that.

Growth and Development

One of our goals at ECP is to develop people who can eventually step into greater roles and responsibilities. We do not want knowledge to stay with one person. We believe in teaching, cross-training, and preparing our employees for what comes next. Our training and development opportunities include comprehensive onboarding and hands-on training, cross-training throughout different areas of the pharmacy, specialized compounding education, training on new medications, formulations, and emerging therapies, customer service and professional communication development, sales and relationship-building training, leadership and management development, operational and administrative training, one-on-one coaching and performance feedback, opportunities to train and mentor other team members, and advancement into positions with greater responsibility. Our philosophy is simple: learn your role, master it, learn the next role, and help someone else master yours. As ECP grows, new opportunities will continue to develop, and we want the people who helped us grow to be prepared to become our future trainers, supervisors, managers, and leaders.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Vision insurance

 

Work Location: In person