Entry-Level IT Service Desk Analyst

Socket

ePlus is seeking a Service Desk Analyst I to handle Level 1 technical support calls and emails for our customers. You will diagnose issues, document tickets, and ensure timely resolution, working in a team-focused environment. Strong communication skills are essential. Ideal candidates have at least an associate degree and a year of customer service experience, with familiarity in MS Office applications and call-tracking tools like ServiceNow. #J-18808-Ljbffr Socket

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Vacancy posted 2 days ago

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