Program Manager, Insurance Operations

DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.WHAT YOU WILL DOJoin a high-impact team where you'll help drive the success and growth of our reinsurance program while partnering with Sales, Finance, Operations, and dealer partners.Lead program operations by managing our third-party administrator, ensuring exceptional service, accurate reporting, and seamless program execution.Partner with Sales and dealers to develop competitive program structures, pricing strategies, and earnings forecasts.Serve as the program expert, providing guidance, training, and solutions to support dealer enrollment, compliance, and ongoing success.Analyze performance metrics and deliver insights on profitability, premium trends, commissions, and profit-sharing results.Drive continuous improvement by enhancing processes, strengthening controls, and implementing automation and operational efficiencies.Collaborate across the business to manage risk, ensure compliance, resolve issues, and support strategic growth initiatives.QualificationsWHAT YOU WILL BRING TO THE ROLEMinimum 5-7 years of experience in insurance or reinsurance operations, reinsurance accounting/finance, insurance accounting, or related program management rolesAutomotive or financial services industries preferred. Bachelor’s degree in finance, business or related discipline.Working knowledge of reinsurance concepts and program structures (e.g., treaty/facultative concepts, ceded premium and loss flows, commissions, profit share, settlements).Strong analytical and reconciliation skills; ability to interpret results, identify drivers, and resolve variances across premium, claims, and cash activity.Experience managing third-party vendors; (performance management, service levels, issue resolution, and governance).Knowledge of internal controls and audit support expectations (e.g., SOX/KSOX), including documentation and evidence retention.WE TAKE CARE OF OUR PEOPLEAt HCA, we know our success starts with our people. We offer a comprehensive rewards package designed to support your health, financial wellbeing, and life outside of work — so you can bring your best every day.Hybrid flexibility – 4 days in office, 1 day remoteVehicle perks – monthly vehicle allowance plus purchase and lease discountsComprehensive health coverage – medical, dental, and vision plansEmployer-funded HSA contributions to help reduce healthcare costs401(k) with company match and immediate vesting from day one100% company-paid life and disability insuranceWellbeing benefits including fitness and health resourcesLeadership programs and career development that support continuous learningPaid Volunteer Time Off and a company charitable donation in your honorBecause great benefits help you thrive—personally and professionally.OTHER DETAILSOur Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at View email address on click.appcast.io Field: Sales Planning, Strategy, & AnalyticsJob Type: RegularSchedule: Full-time