Head of Business Development

Client Summary:

• Concierge care management company helping families navigate the complexities of aging through dedicated, hands-on expert support
• Assigns experienced clinical professionals who go beyond advice to actively coordinate care, attend appointments, manage transitions, and implement solutions on behalf of families
• Serves as a trusted healthcare quarterback bridging the gap between families and a fragmented system of providers, facilities, and services
• Flexible engagement model that scales from intermittent planning support to intensive involvement during healthcare crises or major care transitions
• Positioned in the growing elder care navigation and family advocacy market with a high-touch, relationship-driven service model that differentiates on implementation rather than advice

Position Responsibilities:

• Growth and referral development. Set and execute the regional strategy for expanding the professional referral network. Identify the highest-value partner segments, build the outreach and relationship systems to reach them at scale, and ensure the team converts those relationships into consistent referral flow.
• Team leadership. Manage and develop BD teams across New England and New York. Set clear expectations, establish operating rhythms, and build the kind of team culture where strong performers stay and grow. Drive hiring decisions as we expand, ensuring every new market launches with the right people in place..
• Training and development. Own the onboarding and development of the BD team - building the training infrastructure, market knowledge, and skills that allow reps to hit the ground running and perform at a high level across all territories. You will also play a supporting role in Care Manager onboarding as they enter new markets, ensuring clinical hires have enough context on the referral landscape to support BD efforts from the start.
• Operational infrastructure. Own the systems that make the team effective, including CRM configuration and hygiene, pipeline visibility, intake handoffs, SLAs, and reporting. Build infrastructure that scales, not infrastructure that requires you to be in the room for it to work.
• Coaching and field execution. Be present in the work. Shadow partner meetings, review active opportunities, and give direct feedback. The best thing you can do for this team is raise their floor through close observation and honest coaching.
• Messaging and market positioning. Ensure the team is equipped with materials and language that resonate with sophisticated professional partners. The value proposition is distinctive. This role is responsible for making sure it's communicated clearly and consistently.

Experience & Skills:
Required Experience and Qualifications:

• You have 7+ years in business development or sales leadership, ideally in professional services, healthcare, or another relationship-intensive environment where trust is the product.
• You've managed multi-state teams and led or supported geographic expansion.
• You're comfortable being accountable for a number, not just a set of activities.
• You translate strategy into operational systems without losing the thread of execution.
• You're a strong external presence - credible with financial advisors, attorneys, and healthcare professionals - and you know how to build a team that mirrors that.

Compensation $150k-$200k, Health, dental, vision; equity for all employees; flexible work schedules and hybrid opportunities; professional development support and continuing education reimbursement