Shop Manager

Job Description

Job Description

About us

Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil.

We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions!

We’re hiring and always looking for driven individuals! Not just because we are seeking team members who are driven to succeed, but also because Take 5 is part of the largest automotive service company in North America. When you join our Take 5 team, you’ll become a part of our Driven Brands family, which includes respected brands like: Take 5 Oil Change®, Take 5 Car Wash®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. We’re growing and looking for good people to join us. If you think you have what it takes to be part of the Driven Brands team, click the links below for available opportunities.

The common thread for our best Managers is a love for people. Pride in their ability to grow their employees, convert a customer into a lifetime member of our family, and resolve issues quickly. They work hard and treat the business as if it is their own.

Our Mission is to: "Champion Fast Friendly Oil Changes Through Consistent Great Service ".

Our Core Values are: Build Trust, Care for One Another And The Customer, Inspire One Another, Win Together And Take Pride In What We Do; Day In, And Day Out!

As a Take 5 Shop Manager, your job will include:

• Recruiting, interviewing, onboarding, & training new crew members
• Creating crew schedules & submit payroll
• Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Placing product orders and physically restocking inventory as necessary
• Understanding the shop’s financials to drive results and utilize budget wisely
• Conducting quarterly employee evaluations
• Supporting crew members with duties such as changing oil and performing other auto services
• Drain motor oil, change oil filters, and perform other auto services as necessary
• Providing excellent customer service

All our Shop Managers need to meet the following requirements:

• Must be able to lift to fifty (50) pounds
• Must be able to maneuver in and out of a shallow 3’ deep pit to position yourself safely under cars
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Must be willing to work in hot/cold weather conditions if necessary
• Must have reliable transportation to and from the shop
• Must be willing to work early hours and up to 55 hours per week on occasion
• Must have basic computer operating skills

Our work environment includes:

• Growth opportunities
• Company perks
• Flexible working hours
• Lively atmosphere
• Safe work environment
• On-the-job training
• Job Overview: We are seeking a highly organized and motivated individual to join our team as a Shop Manager. As the Shop Manager, you will be responsible for overseeing the daily operations of our general maintenance shop, ensuring excellent customer service, managing inventory, and leading a team of lube technician's. This is a leadership role that requires strong administrative and people leadership skills. Responsibilities: - Manage all aspects of the shop's operations, including sales, inventory, and customer service - Develop and implement strategies to drive sales and increase profitability - Recruit, train, and supervise a team of "customer service maniac technician's" - Ensure that the shop is properly stocked with merchandise and manage inventory levels - Provide exceptional customer service and resolve any customer issues or complaints - Conduct market research to stay informed about current trends and competition - Utilize strong math skills to analyze sales data and make informed business decisions - Interview potential candidates "customer service maniac technician" positions - Maintain a clean and organized shop environment: Qualifications: - Previous experience in management, people leadership or a similar role - Strong leadership skills with the ability to motivate and inspire a team - Excellent time management skills to prioritize tasks effectively - Proficient in administrative tasks such as scheduling, payroll, and inventory management - Knowledge of day to day business operations and customer service best practices - Ability to analyze sales data and make data-driven decisions - Strong interpersonal and communication skills - Detail-oriented with excellent organizational abilities. We offer competitive pay based on experience and merit. If you are a motivated individual with a passion for people leadership/management, we would love to hear from you. Apply now to join our team as a Shop Manager!