Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeAltitude Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18 - $21 per hour, for each hour workedThis is a part-time position, with a flexible schedule and availability needed Tuesday, Thursday, and Friday with one Saturday shift a month.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsWhy choose Altitude Animal Hospital?Altitude Animal Hospital is a modern, community-centered practice providing personalized care to pets and their families in Highlands Ranch and beyond. Our team of four veterinarians emphasizes high-quality medicine, strong client relationships, and a supportive, low-drama culture. With access to advanced diagnostics, dentistry, and surgery, we offer a well-rounded caseload and flexibility for doctors to pursue their clinical interests. Whether you're seeking mentorship or a collaborative environment to grow your skills, you'll find it here.