Associate, Quality Control

Associate, Quality Control

The Associate, Quality Control is a motivated, detail-oriented person who will play an essential role in the company's mission by completing peer-to-peer reviews performed by public record due diligence investigators on behalf of Vcheck's roster of clients, including high-profile banks, law firms, and private equity firms.

What you'll be doing

• Conduct quality assurance on all due diligence reports according to applicable FCRA, Client Guidelines, and internal Vcheck Global reporting requirements.
• Identify, analyze, and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents.
• Conduct and review research on social media profiles, derogatory news, and general online presence.
• Maintain in-depth working knowledge of all protocols and reporting requirements.
• Produce accurate, precise reviews and high-quality deliverables in a timely manner.
• Communicate with the client relations team to ensure deliverables and timelines are achievable.
• Collaborate with outside third-party firms for document retrieval, court runner services, and additional research.
• Notify investigators of errors reported and respond to all inquiries received.
• May assist with process related questions received from teams and department.
• May support team workloads and may assist with quality audits and projects as needed.
• Performs other duties as assigned

About you

Key requirements:

• Bachelor's degree in Criminal Justice, Political Science, or International Studies
• Prior quality experience (preferred)
• 0-4 years of related experience in Public Records + Due Diligence research
• FCRA Regulation Knowledge
• Knowledge of due diligence databases (Lexis Nexis, Westlaw, CLEAR, TLO) and basic understanding of multiple fulfillment processes
• Bilingual (preferred)
• Excellent written and verbal communication skills
• Experience with confidential and sensitive information (PII)
• Ability to interpret a variety of instructions
• Proficiency in the following applications: Word, Excel, PowerPoint, Outlook, SharePoint, Slack, Teams

Why us?

• Competitive compensation package, including equity
• Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
• 401k plan with a 4% employer match
• Flexible vacation policy, encouraging you to take the time you need
• Annual wellness allowance to support your health and well-being
• Quarterly team events to keep us connected in a hybrid environment
• Play a vital role in shaping our company's future
• A fun and collaborative work environment where you'll be supported by a team of dedicated and collaborative colleagues

Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.