Associate Restaurant Manager
Summerwood
Reports to: Restaurant General Manager. Directly Supervises: AGMs / Shift Managers / Team Members. Basic Purpose and Objectives of the Position The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: Driving excellence in customer service Maintaining company standards in product and facility specifications Supervising food handling procedures and operational processes Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands‑on operational duties and on an ongoing basis trains employees, responds to customer service needs and role‑models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM’s that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. Drives customer‑focused culture by serving as a role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensures that food safety standards are met. Financial Develops and drives restaurant annual operating plan. Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Develops store CAPEX requests and is the principle interface with all vendors. Operations Ensures that facilities and equipment are maintained to Company standards. Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards. Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. Oversees development and revision of weekly management and crew schedules. Human Resources Directs all restaurant level HR activity including: Personal accountability for crew hiring decisions. Learning Zone planning and execution. Performance management. Compensation. Employee relations issues up to and including termination. Provides hands‑on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures Achievement of restaurant annual operating plan. Margin improvement over previous year sales growth. Weekly/period restaurant performance in sales, labor, and COGS. PRC results and DISSAT scores. Learning Zone certification levels, crew turnover and staffing levels. Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands‑on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what’s right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment. Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development). #J-18808-Ljbffr
- ...Reports to: Restaurant General ManagerDirectly Supervises: AGMs / Shift Managers / Team MembersBasic Purpose and Objectives of the PositionThe Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management...SuggestedHourly payAll shiftsShift work
- ...Summerwood Corporation is seeking an Associate Restaurant Manager to assist in managing daily operations at their Lititz location. The role focuses on supervising staff, maintaining service standards, and ensuring customer satisfaction. Ideal candidates have strong leadership...Suggested
- ...Description Berger Transfer & Storage, Inc. in Roseville, Minnesota is seeking a motivated individual to join our team as an Associate Manager in our Operations department. This will be a Full‑Time position for an individual looking to learn and expand their skills into...SuggestedFull timeWork at officeImmediate startRelocation
$21 - $25 per hour
...learningopportunitiesandthe chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have... ...Join us and Be a Part of Something Good. Job Responsibilities Manage the flow of service and direct the work of team members on a...SuggestedHourly payWeekly payTemporary workLocal areaFlexible hoursShift work- ...Supervisor’s Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew Basic Purpose and Objectives of the Position The Restaurant General Manager (RGM) Provides Overall Leadership And Direct Supervision Of Operations In An Individual...SuggestedHourly payAll shiftsShift work
- ...Summary The Associate Relationship Manager serves as the primary investment relationship manager for clients across multiple states, working collaboratively with external relationship team members to ensure seamless service delivery. This role focuses on providing...
- ...Summerwood Corporation is seeking a Restaurant General Manager (Area Coach) to lead operations in an individual restaurant in Lititz, United States. The right candidate will ensure high customer satisfaction, operational excellence, and profitability. Responsibilities...
- ...and food quality. Immediately attempts to correct problems and communicates issues and their resolution to appropriate team members.Manages cash flow consistent with POS system.Identifies work and food preparation tasks and completes tasks or delegates as necessary....Immediate start
- ...’ve always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster. As a Certified Restaurant... ...Supervisor (CRS), you will be responsible for supporting the management team to ensure that restaurant operations run smoothly, while...Hourly pay
- ...cooking, including line cook, plate presentation, portion and cost control. Ideal candidate is organized, enjoys working with and managing people, has at least two years experience in an industrial kitchen and is ServSafe Certified (or like certification). Benefits...Afternoon shift
- ...of our very successful company. We hire managers with the talent, integrity, and passion... ...opportunity at the best chain restaurant company in the country! In this role... ...restaurant. Education and training normally associated with college coursework in business or...Casual work
$65k - $75k
...Description NextGen Hospitality Solutions is on the lookout for an experienced Restaurant Manager to lead our high-volume casual dining establishment in Lancaster. This full-time, on-site role offers a fantastic opportunity to manage a vibrant team in a fast-paced environment...Full timeCasual work$65k - $75k
...service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant...- ...Job Description Job Description J.B. Dawson's is hiring Front of House managers. Managers will be responsible for the daily operations of an Upscale/Casual American Restaurant. 3-4 managers per shift work together to insure quality food and excellent service. Candidate...Casual workShift workWeekend work
- ...providing comfort and memorable experiences through our hotels, restaurant, bakery, cafe, stage and Artisan Village—all located in Bird-... ...to our mission and values. The Assistant Restaurant Manager will provide leadership and support for all departments with a...Local areaShift workNight shift
$10 per hour
...team member, guest, and community we serve. We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver great... ...to grow your leadership skills and take the next step in your restaurant career, apply today. After your interview, we’ll treat you to...Full timePart timeLocal areaFlexible hoursShift work$75k - $90k
...Commission Based Susquehanna Ford is seeking a driven and talented automotive sales professional to join our team as Assistant Sales Manager / Sales Manager Trainee. This unique role is split 50% Salesperson and 50% Assistant Sales Manager. Income will be generated in the...TraineeshipLocal areaRemote work$10 per hour
..., and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver great... ...to grow your leadership skills and take the next step in your restaurant career, apply today. After your interview, we’ll treat you to...Local areaShift workWeekend work$16.22 per hour
...are building your leadership skills and style. You will lead restaurant operations during scheduled shifts and support training for all... ...to smooth restaurant operations. You will support restaurant management in overall restaurant operations and serve as a leader for the...Hourly payFull timeContract workAll shiftsFlexible hoursShift work$32.3 - $34.9 per hour
Director of Activities Full-Time | 40 Hours per Week Pay Range: $32.30 - $34.90 per Hour Located on a beautiful 70+ acre campus in rural Ephrata, Pennsylvania, Fairmount Homes is a faith-based community founded on Christ's love and Mennonite values. We strive to...Hourly payFull timeLocal areaWork from homeWeekend workAfternoon shift- ...Overview Looking for a company that treats associates with respect, understanding, and... ...company approved recipes. * Assists Bakery Manager in day-to-day functions of Bakery operations... ...' experience in management in retail/restaurant/supermarket environment. Previous decorating...Local area
- ...hire! NEW Generous PTO to include Vacation, Sick, and Personal time Industry leading orientation and training with on-going management support Employee recognition through various awards and recognition programs Career Advancement Opportunities Continuous...Daily paidFull timeTemporary workCurrently hiringLocal area
- ...nutrition strategies to economic outcomes and ROI. Promote in-house capabilities (e.g., profitability modeling, lab support, risk management, food safety programs and certified processes) to build credibility of expertise and control on the supply and nutrient channel...Full timeTemporary workWork at officeLocal areaFlexible hours
- ...Supervisor is responsible for successful management of all aspects of the Spooky Nook... ...beverage purchases, including our upscale restaurant, Forklift and Palate ~35% off all Nook... ...and training of other Food and Beverage associates to contribute toward the growth of the...Hourly payPart timeLocal areaFlexible hoursShift workAfternoon shift
- ...preparation for All Staff Meetings and other appropriate organizational gatherings, enabling other leaders to plug and play rather than manage logistics. All-Church & Externally Hosted Events ~ Provide strategic oversight and leadership for LCBC’s all-church...Contract workCasual workImmediate startFlexible hoursNight shift
- ...Job Description Job Description The kitchen manager will provide leadership and training for all back of house operations to include... ...maintain all standard operating procedures throughout the Restaurant. This person will also oversee production and quality of food...Local area
- ...Civil Engineering Technical Manager – Land Development At Larson Design Group (LDG), we're more than an award-winning Architecture, Engineering, and Consulting firm; we're a team of passionate professionals united by a bold purpose: creatively shaping our world. From...For contractorsWork at officeLocal areaFlexible hours
- ...of the organization; resolves conflicts to protect the organization's assets; provides expertise and recommendations to support management decisions. Ensures HR activities are in compliance with State and Federal laws, licensing and accreditation bodies, and facility...Local area
- ...Position Summary The Human Resources Manager oversees all human resources operations for the Primary Care department, ensuring... ...least 2 years in a generalist or management role. Education: Associates / Bachelors degree in Human Resources, Business Administration...Work at officeLocal area
- ...Summary Investigates potential policy violations and advises management on opportunities for remediation/prevention of workplace... ...disciplinary actions when necessary. Evaluates and edits documentation associated with unionized employees, including grievance responses and...Full timeTemporary workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Restaurant Manager. Be the first to apply!



