Healthcare Programs Specialist

Position Title Healthcare Programs Specialist Position Summary Provides technical, administrative, and program support services for Allied Health, Dental, and Nursing programs. Serves as a primary departmental resource for students, faculty, staff, and the public regarding program entry, admissions processes, prerequisite requirements, registration, and progression within assigned programs. Assists students with navigating healthcare program requirements, college processes, and available resources while providing procedural guidance related to admissions, enrollment, and program progression. Works collaboratively with faculty, staff, and Health and Public Service personnel to support continuity, consistency, and effective support of departmental programs and student services. Primary Responsibilities 1. Healthcare Program Admissions & Student Support Provides information, procedural guidance, and operational support regarding healthcare program admissions, prerequisite requirements, registration, progression processes, and related institutional procedures. Assists prospective and current students with navigating healthcare program processes, accessing college resources, understanding timelines and documentation requirements, and connecting with appropriate support services. Coordinates and participates in healthcare program outreach, informational sessions, recruitment activities, and admissions-related processes for limited‑entry healthcare programs. Supports application processing, applicant tracking, admissions communications, and related healthcare program onboarding and progression activities. Coordinates the phase II essay portion of the healthcare program applications. Maintains accurate student, admissions, and program records while utilizing institutional systems and maintaining confidentiality in accordance with FERPA and institutional procedures. 2. Program Operations & Administrative Coordination Coordinates scheduling activities, room reservations, schedule changes, meetings, advisory council logistics, and operational processes supporting Allied Health, Dental, and Nursing programs. Prepares, edits, proofreads, and maintains reports, correspondence, agendas, minutes, instructional materials, operational documents, and departmental records. Coordinates textbook orders, instructional materials, purchasing activities, travel documentation, reimbursements, and other operational support functions for assigned healthcare programs. Serves as an operational resource to faculty, staff, students, and external partners regarding healthcare program procedures, systems, scheduling and departmental operations. Assists with operational coordination related to healthcare program events, orientations, meetings, outreach activities, and other departmental functions. 3. Department & Program Support Services Utilizes multiple institutional systems and software applications to support admissions, scheduling, records management, reporting, student tracking, operational coordination, and departmental processes. Provides administrative and operational support to healthcare faculty, staff, and Health and Public Service personnel to support continuity, consistency, and effective departmental operations. Assists with gathering, organizing, maintaining, and preparing program‑related data, records, reports, and documentation supporting departmental operations and accreditation‑related activities. May provide guidance and coordination support to student employees or assist with onboarding and orientation related to departmental procedures and operational practices. Collaborates with internal departments, student services personnel, and external partners to support healthcare program operations and student service functions. 4. Other Duties as Assigned May participate in college committees and workgroups as assigned. Engages in professional development and training opportunities related to assigned responsibilities. Supports collaborative working relationships with students, employees, healthcare partners, and community stakeholders. Performs other duties as assigned. Qualifications & Additional Position Information Minimum Qualifications Education – Associate’s degree in business administration, healthcare administration, education, office administration, or a related field. Experience – Minimum of three years of experience supporting administrative operations, healthcare education programs, admissions processes, student services, clinical program support, or related program coordination functions involving multiple stakeholders, timelines, confidential information, and operational processes. Preferred Qualifications Experience in higher education, healthcare education, limited‑entry admissions processes, or healthcare program support environments. Healthcare‑related certification, training, or prior experience demonstrating familiarity with healthcare environments, clinical processes, healthcare compliance requirements, or healthcare education settings. Experience utilizing student information systems, scheduling systems, database applications, or healthcare program tracking systems in an educational or healthcare setting. Essential Knowledge, Skills, & Abilities (Core Competencies) Knowledge – Knowledge of healthcare education program structures, including admissions processes, prerequisite pathways, registration procedures, and progression requirements for limited‑entry programs. Understanding of institutional policies, procedures, and systems related to student records, enrollment services, student support services, and student support resources. Knowledge of program coordination practices, including scheduling, data tracking, reporting requirements, and operational support functions. Familiarity with office operations, records management practices, and software systems used to support healthcare and academic programs. Skills – Strong organizational, administrative, and program coordination skills to manage multiple processes, timelines, and competing priorities across healthcare programs. Effective written and verbal communication skills to provide clear, accurate, and professional information to students, faculty, staff, and external partners. Proficiency in computer applications and data systems, including spreadsheets, databases, student information systems, and scheduling software. Strong customer service, problem‑solving, and interpersonal skills to support students in navigating healthcare program requirements and institutional processes. Basic conversational Spanish preferred. Abilities – Ability to manage multiple priorities and deadlines while maintaining accuracy and attention to detail. Ability to interpret and apply established policies, procedures, and program requirements related to admissions, registration, progression, and program operations. Ability to establish and maintain effective working relationships with students, faculty, staff, and external partners. Ability to work independently while adapting to changing program needs and supporting multiple healthcare disciplines and operational activities. Other Requirements For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver’s License or the ability to obtain one within 30‑days of employment, and maintenance of an acceptable driving record are required. Remote Work Options This position functions as an in‑person work arrangement, working on‑campus with either a set schedule or flexibility depending on operational needs. Physical Demands Manual dexterity and coordination are required for more than half of the daily work period while operating computers, keyboards, telephones, and other standard office equipment. The position primarily involves sedentary office and student support work, including prolonged periods of sitting and sustained visual attention for data entry, document review, scheduling, records management, and communication activities. While performing the duties of this position, the employee may occasionally be required to stand, walk, reach, bend, stoop, and handle office materials or supplies. The position requires the ability to frequently communicate verbally and in writing and occasionally lift or move materials weighing up to 25 pounds. Working Conditions While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate. Full‑time Classified, 40‑hour per week (100%) position in the Health & Public Service department. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: #J-18808-Ljbffr Rogue Community College