Revenue Cycle Manager
Vaco Charlotte
Direct Hire Opportunity
The Vice President of Revenue Cycle is responsible for the strategic leadership, direction, and performance of all revenue cycle operations. This role oversees end-to-end processes including patient access, coding, billing, collections, and denial management to optimize revenue, ensure compliance, and enhance the overall financial health of the organization.
Key ResponsibilitiesStrategic Leadership- Develop and execute revenue cycle strategies aligned with organizational goals
- Identify opportunities to improve cash flow, reduce denials, and increase net revenue
- Establish KPIs and performance metrics to monitor revenue cycle effectiveness
- Lead process improvement initiatives and system enhancements
- Oversee all revenue cycle functions including patient access, registration, coding, billing, AR follow-up, and collections
- Ensure timely and accurate claims submission and reimbursement
- Monitor and improve key metrics (DNFB, days in AR, clean claim rate, denial rates, etc.)
- Implement best practices across all revenue cycle operations
- Drive revenue integrity and reimbursement optimization
- Analyze financial data and trends to identify risks and opportunities
- Partner with finance team on budgeting, forecasting, and reporting
- Oversee payer contracts and reimbursement methodologies
- Ensure compliance with federal, state, and payer regulations (CMS, HIPAA, etc.)
- Maintain strong internal controls and audit processes
- Stay current on regulatory changes impacting revenue cycle operations
- Lead and develop revenue cycle leadership team and staff
- Foster a culture of accountability, collaboration, and continuous improvement
- Provide training and mentorship to enhance team performance
- Oversee revenue cycle systems and technology platforms (EHR, billing systems, clearinghouses)
- Drive automation and digital transformation initiatives
- Partner with IT to optimize system functionality and reporting capabilities
- Bachelor's degree in Healthcare Administration, Business, Finance, or related field required
- Master's degree (MBA, MHA, or related) preferred
- 10+ years of progressive revenue cycle experience in healthcare
- 5+ years in a senior leadership role
- Proven success improving revenue cycle performance and financial outcomes
- Experience in hospital, health system, or large physician group environment
- Deep understanding of revenue cycle operations and workflows
- Knowledge of payer regulations, reimbursement methodologies, and coding standards
- Experience with EHR/PM systems (Epic, Cerner, Meditech, etc.)
- Strong financial analysis and reporting skills
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO NoticeVaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy NoticeVaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
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