Medical Front Office

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment

Job Summary

We are seeking a bilingual Spanish speaking  Medical Front Office to join our team! As a Medical Front Office, you will be responsible for greeting patients who come in the door, checking them in, providing translation to the families and/or provider, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities 

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with electronic medical records Eclinical Works preferred and basic computer programs, such as Microsoft office
• Previous office experience desired