Business Development Account Manager

The Opportunity Imagine being the person who connects thousands of librarians, faculty, students, and researchers across North America with data that shapes real decisions. With 200+ academic institutions already relying on Passport, you won't be starting from scratch — you'll be building on a proven foundation, deepening relationships, and opening doors to new ones. This role sits at the intersection of sales, consulting, and education. You'll be part strategist, part trusted advisor, and part champion for a product that people genuinely find valuable. What You'll Actually Be Doing Your days won't look the same twice. One morning you might be leading a live demo for a research team at a major university; that afternoon you're working through a renewal negotiation with a library director you've built a real relationship with over two years. You'll dig into how academic institutions think, plan, and budget — and use that understanding to show them exactly how Passport fits into their goals. Concretely, you'll: Own and grow a territory of academic accounts across the US, driving renewals and identifying upsell opportunities in syndicated data and custom research solutions Build genuine, lasting relationships with librarians, faculty, and administrators who rely on your expertise Lead training sessions and product demos — in person and online — that turn casual users into passionate advocates Manage the full sales cycle, from prospecting new institutions to closing contracts, with support from a collaborative internal team Think like a consultant: uncover strategic gaps, understand what your clients are trying to achieve, and propose solutions that actually serve them What You Bring You're a self-starter who's comfortable navigating complex organizations and building trust at multiple levels. You know that the best sales feel less like selling and more like problem-solving. Ideally you bring: Proven experience in account management or B2B sales, with a track record of securing renewals and growing accounts Strong communication and presentation skills — you can command a room or a Zoom call with equal confidence Familiarity with the academic or library market (a real advantage, not just a checkbox) Consultative instincts: you ask smart questions, listen carefully, and tailor your approach to each client Solid organizational skills to juggle a busy territory without dropping the ball Why It's Worth Your Time You'll be selling something that has genuine impact in the academic world, backed by a company that invests in its people and its product. If you want a role where your relationships and your judgment matter as much as your numbers, this is it. Why work for Euromonitor? Our values We act with integrity We are curious about the world We are stronger together We seek to empower We find strength in diversity International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer. Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with. Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities. Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non‑merit factor. At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $64,066 to $78,692 based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment. #J-18808-Ljbffr