Business Operations Manager

Work Setting: Hybrid (3 days onsite, 2 days work from home)

Job Type: Full-time

Schedule: 8:00 AM – 5:00 PM PST

Education: Degree in Business Administration, Accounting, Finance, or related field (Required)

The Business Operations Manager is a hands-on, business-oriented professional with strong operational and financial acumen, responsible for supporting IPC’s core business activities, performance tracking, and cross-functional coordination. This role supports
budgeting, cost management, workflow optimization, and operational reporting to drive overall business performance and growth.

The Business Operations Manager will work on hybrid/onsite at IPC’s Los Angeles headquarters and collaborate closely with the CEO, accounting staff, and department leaders. The ideal candidate demonstrates leadership potential, sound business judgment, and the ability to manage processes with increasing independence. Strategic, audit, and compliance authority remains with executive leadership and external professionals.

Business & Finance Responsibilities Include:

• Planning and coordinating daily business activities, team workflows, and process execution
• Supporting budget monitoring, cost analysis, and operational reporting
• Assisting in business planning and operational efficiency initiatives
• Collaborating with cross-functional teams to align operational and financial objectives

Business Management:

• Support oversight of daily workflows and project execution across departments
• Contribute to initiatives that improve productivity, efficiency, and cost control
• Track and report key performance indicators (KPIs) related to operational performance
• Participate in process improvement efforts to strengthen cross-department collaboration
• Lead projects or small initiatives while demonstrating accountability and leadership potential

Finance / Budget Oversight:

• Assist in monitoring budgets and operational costs, identifying opportunities for optimization
• Work closely with accounting to support accurate financial reporting and visibility
• Provide analytical insights to support business planning and decision-making
• Support preparation of forecasts, variance analysis, and performance summaries
• Help maintain financial controls, procedures, and reporting best practices

Cross-Functional Collaboration:

• Partner with Procurement, Quality, Sales, and Leadership teams to ensure operational alignment
• Identify operational risks, bottlenecks, and improvement opportunities, communicating findings to leadership

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field
• 4–7 years of experience in business operations, finance, or management roles
• Experience leading projects, initiatives, or small teams
• Exposure to budgeting, cost analysis, financial reporting, or KPI tracking
• Proficiency in ERP/business systems (Oracle preferred) and Microsoft Excel
• Ability to manage multiple priorities with accuracy and accountability
• Strong analytical, problem-solving, and leadership skills

Additional Requirements

Language Skills Needed

Mathematical Skills Needed

• Strong ability to work with financial and operational data, including budgeting, forecasting, ratios, and KPIs
• Ability to interpret and analyze reports accurately

Reasoning Ability Needed

• Ability to define business and operational issues, collect and analyze data, establish facts, and draw sound conclusions
• Ability to solve practical problems and interpret policies, procedures, and business guidelines
• Paid Time Off (PTO)
• Paid Holidays
• 401(k)
• Health insurance
• Vision insurance
• Stable, long-term role with professional growth opportunities
• Direct collaboration with executive leadership
• More benefits TBD

Why Join IPC?

At IPC, we’re obsessed with pushing the boundaries of thermal packaging while fostering a culture of creativity, collaboration, and growth. You’ll join a tight-knit team that celebrates bold ideas, rewards impact, and invests in your development. Think flexible work vibes and the freedom to experiment with bleeding-edge marketing tech. Ready to shape the future of an industry while building your career? Let’s make it happen.

Drop us your resume, a portfolio of your best campaigns, and a quick note on why you’re the digital marketing leader IPC needs. Let’s build something extraordinary together.