Account Manager

Job Title : Account Manager Company : Full-Service Landscape Management Recruiter : Bloom Talent Solutions Location Las Vegas, NV Company Overview Join a leading landscape management company revolutionizing how landscapes are maintained in the Las Vegas Valley! This Account Manager role offers an exciting opportunity for someone passionate about client relationships, service excellence, and delivering best-in-class results in a fast-paced, growth-driven environment. The Opportunity Client-Focused: Serve as the primary point of contact for assigned clients, ensuring high levels of satisfaction, trust, and long-term loyalty. Operational Partner: Coordinate seamlessly between clients, field crews, irrigation technicians, and internal departments to deliver flawless service. Growth Track: Build expertise in account management and proposal generation, with opportunities for professional development and career advancement. Key Responsibilities Exceed Client Expectations: Build strong, long-term client relationships, manage expectations, and ensure all deliverables and commitments are met. Stay Responsive: Address client concerns within 24 hours and emergencies within 2 hours, including occasional after-hours and weekend communication. Drive Service Delivery: Act as the liaison between clients and field operations, prioritize irrigation repairs, and ensure timely, accurate service. Generate Proposals: Prepare and send proposals for enhancements, repairs, and service changes as needed. Document and Organize: Maintain signed approvals, work orders, photo documentation, and visual aids (maps, photos) for clear communication. Partner Cross-Functionally: Work closely with Business Development to onboard new clients and support field training efforts. You Have 2+ Years Experience: In landscape management, customer relations, or account management within a service-based industry. Industry Knowledge: Strong understanding of landscape maintenance practices and irrigation systems highly desired. Tech-Savvy: Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) and comfort adopting new digital tools. Client-Centric Mindset: Proven dedication to building trust and exceeding expectations. Excellent Communication: Strong written and verbal skills, including professional correspondence. Education: Bachelor\'s degree in Business, Horticulture, Landscape Management, or a related field preferred. Driving Record: Valid driver\'s license with a clean record, as this role requires frequent site visits. What You\'ll Get Competitive Compensation: Salary commensurate with experience. Benefits: 401(k), health, dental, and vision insurance, paid time off. Career Growth: Opportunities for professional development and advancement within a thriving company. Las Vegas Lifestyle: Enjoy life in the dynamic Las Vegas Valley. Best-in-Class Team: Join a culture built on integrity, excellence, teamwork, and growth. Immediate Impact: Make a difference from day one in a fast-paced, client-focused environment. #J-18808-Ljbffr Bloom Partners Talent Solutions