Samsung Experience Consultant

Job Type: Regular Work Location: Best Buy 1051 - Durham, NC 27713

Overview

Become a Part-Time Retail Sales Associate* for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand. If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger! We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.

Day-in-the-Life as a Retail Sales Associate

• Demonstrate, sell and promote Samsung products to customers in Best Buy
• Ensure that consumers have the latest and most relevant product information available when making a purchase decision
• Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?

• Competitive, weekly pay
• Hourly pay: $16.00
• Next day pay on-demand with DailyPay
• Paid training completed online, at home via computer or mobile device
• Apparel provided
• Company provided tablet or phone
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• Scheduled to work during high traffic times including weekends (required), weekdays and some holiday’s

Job Description

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.

Key Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Performance Measurements

• Regular and prompt attendance
• Daily accurate reporting
• Meet or exceed established monthly/weekly sales quota/goals
• Customer/client satisfaction

Qualifications

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience preferred
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Availability to work evenings, weekends and high demand retail holidays
• Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, professional stretch assignments, you can expect 2020 Companies to support you.

2020 COMPANIES’ COMMITMENT

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.