Assistant Operations Manager

Assistant Operations ManagerThe Assistant Operations Manager is the primary lead for the club's front-end experience and "back office" administration. You will ensure every member is greeted with energy, while simultaneously managing the detailed systems, inventory, and financial reporting that keep the gym running smoothly.BenefitsBonus based on performanceCompetitive salaryFree uniformsHealth insuranceOpportunity for advancementTraining & developmentWellness resourcesWe Empower the Fighting Spirit in You!Key ResponsibilitiesFront-End & Member Experience First Impressions: Greet all members, manage guest check-ins, and ensure the lobby remains professional and clutter-free.Problem Solving: Resolve member concerns and billing issues professionally within company parameters.Service Excellence: Oversee the front desk, kids club, and juice bar to ensure all staff follow safety and service protocols.Operations & Administration Back Office Management: Maintain accurate files, review membership agreements, and prepare daily paperwork for corporate processing.Financial Duties: Manage daily bank deposits and supervise all point-of-sale (POS) operations and revenue reporting.Facility Maintenance: Conduct hourly locker room checks and monitor equipment status, escalating maintenance needs to the General Manager.Sales & Merchandising Dues Growth: Drive club revenue by managing past-due accounts and assisting with membership billing updates.Retail Management: Ensure merchandise is optimally displayed, tracked, and sold to meet monthly retail targets.Team Support: Work with the Operations Manager to implement local promotions and community events.QualificationsExperience: At least 6 months of customer service experience (fitness, retail, or hospitality preferred).Skills: Strong communication skills, telephone etiquette, and the ability to multitask in a high-energy environment.Technical: Basic computer proficiency and experience with POS systems.Education: High School Diploma or GED; current CPR/AED certification required.Physical: Ability to stand for a full shift and lift/move up to 25 lbs.Ready to help lead our operations? Apply today! We respond to all applications.Compensation: $18.00 - $21.00 per hourTrain Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.