Automotive Advanced Service Technician

Description

Advanced Automotive Service Technician

Location: Woburn, Massachusetts

Position Type: Full-Time, Flat Rate


Join a Technology-Forward, Customer-Centric Automotive Service Team

Are you the technician everyone else comes to for help? We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences.


This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs.


If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you.


What You'll Do

Advanced Diagnostics & Repair

• Diagnose and repair complex mechanical, electrical, drivability, and performance concerns

• Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems

• Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes

• Verify repairs through comprehensive testing and quality inspections

Modern Vehicle Technology

• Diagnose and service vehicle computer systems, sensors, modules, and network communications

• Perform software updates, calibrations, and programming when required

• Stay current on hybrid, electric vehicle, and emerging automotive technologies

Customer & Team Support

• Communicate technical findings in a way customers can easily understand

• Assist service advisors with accurate recommendations and repair estimates

• Mentor and support developing technicians, helping elevate shop performance and technical expertise

Quality, Safety & Productivity

• Maintain high-quality workmanship while achieving productivity goals

• Follow all company safety procedures and manufacturer repair standards

• Accurately document inspections, findings, repairs, and recommendations

What We're Looking For

Required Skills


ASE Master Technician, A1 and or Manufacturer Certified


Advanced automotive diagnostic capability


Strong electrical and electronic troubleshooting skills


Proven engine performance and drivability diagnosis experience


Proficiency using scan tools, diagnostic software, and testing equipment


Ability to read wiring diagrams, OEM service information, and repair procedures


Strong attention to detail and commitment to quality


Excellent problem-solving skills


Professional communication and customer service abilities


Ability to work independently with minimal supervision


Required Qualifications


ASE Certifications (A1-A8 preferred)


ASE Master Technician certification


Hybrid and EV experience


Advanced engine performance diagnostics experience


Leadership or mentoring experience


Minimum 3+ years of hands-on automotive repair experience


What Success Looks Like

Our top-performing Advanced Service Technicians:


Diagnose problems accurately the first time


Consistently minimize comebacks


Maintain strong productivity and efficiency


Earn customer trust through honesty and transparency


Continuously develop their technical expertise


Help elevate the technicians around them


Why Join Us?

We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.


Benefits Include

❇ Competitive compensation


❇ Weekly payroll


❇ Medical, dental, and vision options


❇ 401(k) and Roth retirement plans


❇ Paid time off and holidays


❇ Ongoing training and professional development


❇ Career advancement opportunities


Ready to Apply?

If you're ready to build your future with a company that values technical excellence, customer service, and continuous growth, we want to hear from you. Apply today and join a team that recognizes and rewards exceptional talent.


Required Skills:

• Diagnostic excellence

• Strong electrical knowledge

• Customer-friendly communication

• Consistently low comeback rate

• Commitment to mentoring and developing others

Optional Skills:

• Continuous Learning Mindset

Keeps current on:

• 1. EVs

• 2. Hybrids

• 3. ADAS

• 4. Manufacturer updates

• 5. New diagnostic technologies