Child Support Specialist I/II/III

Salary: See Position Description
Location : Tehama County, CA
Job Type: Full Time
Job Number: 2026-00117
Department: Child Support Services
Opening Date: 06/10/2026
Closing Date: 6/24/2026 5:00 PM Pacific


Description
SALARY

(Steps A-E)

Child Support Specialist I :
$20.00 - $24.31 Hourly/$1,600.00 - $1,944.80 Biweekly

Child Support Specialist II :
$22.07 - $26.83 Hourly/$1,765.60 - $2,146.40 Biweekly

Child Support Specialist III :
$24.37 - $29.62 Hourly/$1,949.60 - $2,369.60 Biweekly
About the Department : Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, flexibility and positive attitude.

About the Position : Performs a wide variety of child support duties consisting of maintaining a caseload, locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required.

The Ideal Candidate : Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, strong customer service and communication skills, a desire to learn, and established computer skills including a proficiency in Microsoft Office Suite. Experience serving the public, working with families, and knowledge of community resources serving parents and families is highly desirable.

Examples of Duties
Child Support Specialist I/II:

• Manages a general caseload consisting of child support legal actions and the establishment, enforcement and collection of child support payment obligations based on established guidelines.
• Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and/or verify child support case information.

Child Support Specialist III In addition to the above:

• Analyzes and evaluates the more difficult and sensitive Child Support cases.
• Attends court hearings to obtain payments and to testify to financial or case matters.

Click the title below to view a complete job description.

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Education, Experience & Licenses

• Equivalent to completion of the twelfth (12th) grade

Child Support Specialist I :

• Pattern 1: Two (2) years of full-time clerical experience which included interaction with the public

OR

• Pattern 2: One (1) year of full-time experience performing debt collections duties which included interviewing others for the purpose of collecting information

OR

• Pattern 3: One (1) year of full-time experience as a Child Support Assistant I or Office Assistant II in a local, state, public, or privatized child support services agency

OR

• Pattern 4: Completion of 60 semester or 90 quarter units of college

Child Support Specialist II :

• One (1) year of full-time experience as a Child Support Specialist I or a Child Support Enforcement Officer in a local, state, public, or privatized child support services agency

Child Support Specialist III :

• Two (2) years of full-time experience performing as a Child Support Specialist II in a local, state, public, or privatized child support services agency

License & Special Requirements:

• Possession of, or ability to obtain and maintain, a valid California Class C driver's license and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.

Recruitment Information
The department is recruiting to fill one (1) vacancy. Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist I/II/III, as well as subsequent vacancies which occur during the life of the eligibility list.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
Applicants who meet minimum qualifications may be required to participate in an Education & Experience Examination (E&E), Training & Experience Examination (T&E), or Multiple Choice Examination.


Education & Experience Examination : SCOPE: Evaluates a candidate's education, training, certifications, and work experience as they relate to the duties of the position. Weight: 100% of the final examination score.

Training & Experience Examination : SCOPE: Evaluates a candidate's Experience, Education; Knowledge, Skills, and Abilities; and, Job Task Experience as they relate to the duties of the position. Weight: 100% of the final examination score.

Multiple Choice Examination : SCOPE: Evaluates a candidate's knowledge, skills, and abilities to perform the essential functions of the position. Weight: 100% of the final examination score.

Tentative T&E, E&E or Multiple Choice Examination Date(s):

Exams will be emailed to candidates meeting minimum qualifications on June 26, 2026.
*Candidates will have three (3) days to return a completed examination.
Interviews are tentatively scheduled for the week of July 6, 2026.

*Only the most qualified candidates will be invited to interview.
To learn more about Tehama County's Recruitment & Selection process, please click here.
For questions about this recruitment please contact:

Beatrice Bradley | View phone number on click.appcast.io |
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
NOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.
*Rates listed in this flyer represent a full-time employee's accrual rate and health insurance premium rate. Part-time employees will have pro-rated accruals and health insurance premium rates based on the number of hours they work.

This position is represented by the Local 39 bargaining unit.

SALARY:

• Annual salary step increases based upon satisfactory performance and completion of one year of employment (Step A to E).

HEALTH:

• Approximately 80% of the premium for medical, dental, and vision plan is paid by the County (EPO Plan). The plan covers the employee and all eligible dependents at NO ADDITIONAL COST!
• Employee premiums are $234.54 per month as of January 1, 2025 and $266.97 as of January 1, 2026 for employee and all eligible dependents.

PAID LEAVES:

• Benefits also include an annual paid leave plan of
  • 96 hours of vacation (increases upon continuous years of service)
  • 96 hours of sick leave
  • 14 paid holidays plus one 8 hour personal holiday

LIFE INSURANCE:

• Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County.

RETIREMENT:

• A retirement plan through CalPERS.
  • CalPERS Formulas:
    • Classic member = 2% @ 55
    • New Member = 2% @ 62
• A Deferred Compensation retirement plan option with a County match of up to a maximum of $60 per month.

ASSISTANCE & PROGRAMS:

• Employee Assistance Program: Provided to all employees and employee's family members at no cost.
• LiveHealth Online: Access to a medical provider 24/7 from the comfort of your home at NO COST!
• Lark: Diabetes Prevention Program
• Livongo: Diabetes Management Program
• Hinge Health: Lower Back & Joint Pain Program
• Carrum Health: Enhanced Surgery Benefits Program
• Assist to Own: Down Payment Assistance Program

01


What is your highest level of education?

• Some high school
• High school diploma or GED
• Some college
• Associate's degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

02


If you have indicated having completed "some college" or more, have you completed 60 semester or 90 quarter units of college?

• Yes
• No
• N/A

03


Please choose the option below that best describes your experience.

• No experience
• Two (2) years of full-time clerical experience which included interaction with the public
• One (1) year of full-time experience performing debt collections duties which included interviewing others for the purpose of collecting information
• One (1) year of full-time experience as a Child Support Assistant I or Office Assistant II in a local, state, public, or privatized child support services agency s of experience
• One (1) year of full-time experience as a Child Support Specialist I or a Child Support Enforcement Officer in a local, state, public, or privatized child support services agency
• Two (2) years of full-time experience performing as a Child Support Specialist II in a local, state, public, or privatized child support services agency

04


Do you have a valid, non-expired California Driver's License or can you obtain one within 6 months?

• Yes
• No

Required Question