Desktop Support Technician
Jobtailor
Responsibilities Serve as a primary point of contact for employees requiring desktop and technology support, delivering a high-quality customer experience from initial request through resolution. Troubleshoot and resolve a wide range of hardware, software, access, and application issues across Windows and macOS environments. Support enterprise technologies including Microsoft 365, Azure Active Directory, Exchange, VPN solutions, communication platforms, and other business-critical applications. Communicate technical concepts clearly to both technical and non-technical users while setting expectations and providing timely updates. Independently investigate, diagnose, and resolve complex technical issues while maintaining accurate and thorough documentation. Identify recurring issues and partner with team members to implement scalable solutions that improve the employee experience. Balance multiple priorities while effectively managing support requests and ensuring timely follow-up and resolution. Escalate issues appropriately when additional expertise, elevated permissions, or broader system changes are required. Build trust and strong relationships with employees through professionalism, responsiveness, and a solutions-oriented mindset. Deliver a positive support experience by maintaining composure in high-pressure situations and effectively addressing user concerns. Partner closely with colleagues across IT and the business to ensure seamless support and service delivery. Create and maintain knowledge base articles, troubleshooting guides, and process documentation to improve team efficiency and knowledge sharing. Identify opportunities to streamline support processes through automation, standardization, and improved workflows. Participate in projects and initiatives that enhance the technology experience for employees across the organization. Share technical knowledge and best practices with teammates. Assist in onboarding and supporting junior team members by providing guidance on troubleshooting techniques and support processes. Contribute to a collaborative team environment focused on continuous learning and operational excellence. Requirements 1+ years of IT support experience Demonstrated proficiency in ServiceNow (or equivalent ticketing system) Microsoft 365 administration Azure AD (user-level administration) Windows and MacOS troubleshooting Strong written and verbal communication skills Demonstrated ability to independently manage workload. Core Competencies Proficient in troubleshooting and resolving hardware and software issues in Windows and macOS environments, with a strong focus on customer service and effective communication. Experienced in supporting enterprise technologies such as Microsoft 365 and Azure Active Directory while maintaining documentation and improving support processes. #J-18808-Ljbffr Jobtailor
$67k - $73k
...Overview Procopio is seeking a Desktop Support Technician for our downtown San Diego office who will work directly with our firm’s Information Services (IS) team to provide excellent technical assistance and support to our team. In this role, you will act as the primary...SuggestedFull timeWork at officeRemote workFlexible hours- ...Desktop Support Technician IIiT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work for over a decade...SuggestedImmediate startRemote work
- ...Description Job Description OverviewWe are seeking a Computer User Support Specialist to provide Tier I and II support for end-user... ...Bachelor's preferred)3+ years of experience providing user and desktop support in a DoD or secure environmentExperience with Windows...SuggestedLocal areaRemote work
- The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands‑on and remote support...SuggestedRemote work
- A global technology services leader seeks a Dynamic PC Support technician in San Diego, California. This role involves troubleshooting desktop and laptop issues while providing exceptional customer support. Candidates should have a technical certification, up to two years...SuggestedWorldwide
$25 - $32 per hour
...Description The IT Desktop Support Technician is an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users. The Desktop Support...Contract workTemporary workWork at officeRemote work$20 - $23 per hour
...security and much more! Job Summary The Computer Repair Technician (\"Certified Nerd\") will complete desktop configurations, installations and upgrades of... ...maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have...Hourly payImmediate start- ...Position Summary: Primarily responsible for database programming. General Purpose: Computer programming, system support; Client relations; problem resolution; critical thinking; database maintenance; relationship building Essential Duties and Responsibilities Design and...
$20 - $23 per hour
...security and much more!Job SummaryThe Computer Repair Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of... ...maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have...$25 - $33 per hour
...Description Description We are seeking a customer-focused Deskside Support Technician to join our IT support team in San Diego, CA. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users...Contract workTemporary workWork at office- ...iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade. You will be exposed to...Immediate startRemote work
$88.17k - $115k
...and aircraft carriers—HII ensures a high state of readiness.HII supports the Department of Energy’s national security mission through... ...Microsoft WSUS or SCCMExperience with Windows Servers 2016/2019Windows desktop operating systems (WIN10 SHB)RedHat desktop operating systems (...Full timeWork experience placementLocal areaWorldwide- ...scripts and standard storage techniques • Backup and restore using AEM/CQ or Windows/UNIX script with standard storage techniques • Support of AEM/CQ5 infrastructure with load-balanced and fail-over capabilities. Additional InformationAll your information will be kept...
$91.42k - $146.26k
...Administrator II to provide system administration and programming support for CCR La Jolla, in a primarily Linux-based research computing... ...Responsibilities1. Installs and configures Linux on desktop and server systems. Builds new physical and virtual systems to...Immediate start$97k - $122k
...storage systems.Makes system enhancements and modifications based on evolving business requirements.Functions as a liaison to the desktop support group and provides third tier support for issue resolution.Functions as liaison with systems vendors. Coordinate work...Full timeFlexible hours$98k - $140k
...technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:The...Full timeTemporary workPart timeWorldwide$103.6k - $155.4k
...coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management... ...Server OS and domain architecture.Must have ability to support multiple networks, ensure necessary administration tasks are...Full timeContract workRelocation packageShift workWeekend work$105k - $115k
Data Intelligence, LLC (DI) is seeking a full-time Standards Management and Technical Analysis Support Specialist in San Diego, CA. This position provides analytical and technical support for the management, evaluation, and configuration control of Tactical Data Link (TDL...Full time$6,492 per month
...Position Summary Join San Diego State University as a Systems Administrator II and help support the enterprise technologies that power the SDSU Library. As the technical administrator for the library's Ex Libris Alma and Primo platforms, you'll configure and optimize cloud...Permanent employmentFull timeContract workH1bRemote workMonday to Friday2 days per week$67.6k - $122.2k
...Description Leidos Innovations Center (LiNC), within our CISO and Digital Modernization Sector, is seeking a System Administrato r to support various classified environments. The successful candidate will be responsible for maintaining, securing, and supporting complex...For subcontractorLocal areaImmediate startRemote work- ...iQuasar is seeking an experienced Information Systems Administrator (SysAdmin) to assist in the design, implementation, maintenance, and support of the corporate network infrastructure in a mission‑critical environment. The successful candidate will have a strong foundation...Part timeWork at officeWork from homeFlexible hours
$110k - $130k
...analysis, software design & development, systems integration & testing, independent verification & validation, and operational & logistic support. Position Summary The Sr Systems Administrator will be responsible for providing daily operational requirements of...Local area- ...to oversee daily IT operations and provide hands-on technical support across the office. This individual will be responsible for managing... ...through the ticketing system Diagnose and troubleshoot desktop, laptop, printer, and network issues Provide in-office technical...Work at office
- ...Job No: 561024 Work Type: Staff Locations: Southern California: San Diego Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Probationary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology,...Full timeRemote work
$70k - $120k
...Functions Administer and maintain systems and services. Perform patching, updates, and system maintenance. Troubleshoot system issues. Support security configurations. Maintain system logs and documentation. Other duties as assigned or required. Required 3–5 years of...Contract workTemporary workLocal areaFlexible hours$120k - $155.4k
...Overview Resource Management Concepts, Inc. (RMC) is looking for a talented Systems Administrator III to support the Naval Information Warfare Center (NIWC) Pacific Service Centers in Point Loma, CA. This role is critical in ensuring seamless operations within the Data...Contract work$100k - $170k
...Position Type: Contingent on Contract Award. Salary: $100k-$170k (depending on experience) The System Administrator III supports the Navy by administering, maintaining, and securing enterprise IT systems across global Live Virtual Constructive (LVC)...Contract workTemporary workLocal areaFlexible hours- Allied Express Solutions is seeking an FPC Enterprise Systems Administrator in San Diego, CA, to optimize our enterprise systems and enhance operational efficiency. The ideal candidate will manage performance, implement upgrades, and troubleshoot enterprise applications...Remote workWork from homeFlexible hours
- ...Plus is seeking a Senior System Administrator to act as on‑site support for a client system What you'll do Network Troubleshooting &... ...conference room booking) Resolving Google Drive sync issues (Drive for Desktop) Managing Shared Drive permissions and access T roubleshooting...Work at officeLocal areaFlexible hours
$76.7k - $129.5k
...Skills / Experience System administration experience (server and desktop security implementation and management, software development,... ...competitive benefits package for full‑time employees designed to support personal and professional well‑being. Benefits include...Full timeWork experience placementWork from homeFlexible hours
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