Clinic Administrative Assistant

Posting Details Posting Details Posting Number

S15399P

Working Title Clinic Administrative Assistant Department UHC-Medical Clinic Blue About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university ( . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information This position is currently established as a full-time, 12-month role: however, it maintains the potential for future structural flexibility such as 10, 11, or 12-month schedule(s) based on the University Health Center's operational and business needs. Finalists must acknowledge at the time of offer that the position's schedule may be adjusted at a future date to meet these needs. We are committed to providing clear information and support during any such transitions. Advertised Salary $39,900 Posting Date 07/09/2026 Open until filled Yes Closing Date Proposed Starting Date 08/17/2026 Special Instructions to Applicants We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply. Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( View email address on click.appcast.io ). USG Core Values Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom. Position Information Classification Title Med Administrative Asst I FLSA Non-Exempt FTE 1.0 Minimum Qualifications High school diploma or equivalent Preferred Qualifications UHC Preferred:

• Some college or successful completion of an appropriate training course.
• Related clinical experience in patient care.

Position Summary The Clinic Administrative Assistant reports to the Clinic Manager and is primarily responsible for providing administrative support for clinical operations while ensuring exceptional customer service. Additionally, this position supports clinic functions through administrative tasks that enhance workflow efficiency, maintain accurate records, and support overall service delivery. In collaboration with providers, nurses, patients, families, and campus partners, the Clinic Administrative Assistant contributes to a high-quality, patient-centered care experience and the effective day-to-day operations of the clinic. Knowledge, Skills, Abilities and/or Competencies

• Ability to manage multiple tasks with adaptability and careful attention to detail.
• Proficient computer skills required to include Microsoft office and the ability to learn and effectively use electronic health record (EHR) systems.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, families, and healthcare team members.

Physical Demands Active throughout the 8 hours workday to include typical busy medical office/clinic demands, including walking, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to 20 pounds. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities Duties/Responsibilities Scheduling:

• Schedules appointments accurately and appropriately with appropriate clinician and within appropriate timeframe.
• Communicates appropriate information to patients regarding their visit.
• Verifies eligibility and requests completion of patient questionnaire at the time of scheduling.
• Works in collaboration with clinic staff monitoring appointment schedules to ensure appropriate assignment and flow of patients.
• Refers to complex or special needs to nurse or manager.

Percentage of time 30 Duties/Responsibilities Patient Check In:

• Receives patients and others who are present in the clinic in a timely and courteous manner.
• Answers general questions, provides directions, and refers patients appropriately.
• Monitors reception area for patients in distress or for long wait times and acts to resolve.
• Verifies Annual Patient Agreement is completed.

Percentage of time 30 Duties/Responsibilities Front Desk:

• Provides effective telephone coverage for incoming calls to the clinic.
• Answers telephone, responds to questions and requests, and takes accurate messages for others in the clinic.
• Forwards information, messages, or caller to the appropriate individual. Interact with callers and staff in a helpful and courteous way.
• Maintains strict confidentiality of all patient and staff personal and medical information.

Percentage of time 30 Duties/Responsibilities Administrative Duties:

• Provides clerical and secretarial support for the clinic functions.
• Obtain records or additional information when needed.
• Maintains logs, files, forms, and other records of the clinic.
• Directs requests for release of records to RHI department.

Percentage of time 10 University of Georgia