SPA Associate

Benefits Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry. Hand and Stone Massage and Facial Spa, located in Stonecrest, is seeking a Lead Spa Front Desk Associate . You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full‑time - GREAT! If you are looking to work part‑time - GREAT! Let us know how we can accommodate you! Responsibilities Lead the front desk team of Spa Associates Meet membership sales goals Coach Team members Detailed knowledge of the menu of services – don’t worry, we’ll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours - morning/evening and weekend shifts Effectively communicate sales, promotions, and service options with clients Assist with reporting Uphold spa cleanliness standards Bring a positive and energetic attitude to help build team morale Answer phones, schedule appointments, and file documents Perform various other duties as assigned What’s in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on ourmind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards? Qualifications Must have at least 3 years of Spa and/or Receptionist Experience Having a high school diploma or equivalent is required Must be 18 years old or older Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision #J-18808-Ljbffr