CUSTOMER SERVICE REPRESENTATIVE

Customer Service RepresentativeReady for a career where your people skills can shine?Our Lee's Summit, MO team welcomes candidates from Independence, Blue Springs, Raytown, Grandview, Belton, South Kansas City, and offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for.$16.50 Hourly Pay – Paid Weekly!Performance-Based Incentive OpportunitiesPaid time off, Sick time, and holidaysEmployee Discounts on TruGreen ServicesSupportive Team Environment - Work alongside teammates and leaders who are invested in your success.Career Growth Opportunities - Clear pathways to develop your skills and advance your career.Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)You are responsible for delivering exceptional customer support by answering customer calls, resolving concerns, and providing solutions that help customers get the most from their TruGreen services. You'll also have opportunities to recommend additional products and services that align with customer needs while building valuable sales experience.Supportive leaders and teammates committed to helping you succeed.Comprehensive training on our products, services, and customer experience standards.Real-time coaching and best practices to help you deliver exceptional customer service.Continuous opportunities to build your communication, problem-solving, and relationship-building skills.Ability to build positive customer relationships through active listening, empathy, effective de-escalation, problem-solving, and a commitment to delivering exceptional service in every interaction.Excellent written and verbal communication skills for professional business interactionsProficiency with Microsoft Office applications and the ability to quickly learn new systems and technologyFamiliarity with social media applications (Facebook, Instagram, LinkedIn)Ability to learn, retain, and apply product, service, and company knowledge to effectively assist customers and support business objectives.Ability to accurately interpret and consistently apply company policies, procedures, and service standards.Strong typing and data-entry skills with attention to detail and accuracyComfortable performing basic mathematical calculations, including percentages, ratios, and decimals, with a high level of accuracy.Strong organizational and time management skills with the ability to prioritize tasks, stay organized, and maintain dependable attendance.Ability to work independently with confidence while benefiting from ongoing coaching, leadership support, and collaboration within a customer-focused team environment.Ability to effectively navigate multiple systems while accurately documenting information and actively engaging with customers in real time.High school diploma or GED required and/or up to one year of related customer service experience, training, or an equivalent combination of education and experience preferred.Comfortable consenting to a criminal background checkAbility to speak, read, and write English fluentlyAbility to perform the essential functions of the job with or without reasonable accommodationMust be at least 18 years old at the time of hireFor more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Customer Service Representative team, you'll be the friendly voice customers turn to for support, guidance, and solutions that help them feel confident in their TruGreen experience.You'll be supported by leaders who understand the role because many of them started in positions just like this one and have grown their careers with TruGreen.Backed by the resources, training, and stability of the nation's largest lawn care provider, you'll have the support of a local team that is invested in your success. As the Official Lawn Care Provider of the PGA TOUR, TruGreen brings industry-leading expertise, innovation, and proven results to every lawn we service. Whether you're starting your career or looking for your next opportunity, you'll have the tools, support, and advancement opportunities to grow with us.Bring Your Talent. We'll Help You Grow.If you're passionate about helping people and thrive in a fast-paced environment, there's a place for you on our Lees Summit, MO team.Apply today and start growing your future with TruGreen.