Software Acceleration Associate - Raleigh, NC

About the job

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

About the Position

Are you an ambitious outbound seller with 1–2 years of experience and a passion for software sales? Ready to accelerate your career into full cycle account management and close deals—not just source them for other sales reps who share your commission?

This 6 month Software Sales Acceleration Program is designed to fast track high potential talent into our Software Account Management (SAM) organization.

This is a temporary program role with full benefits and a clear outcome at the end of six months:

• Top performers will advance directly into a Software Account Representative (SAR) role
• Exceptional performers may be considered for Sr Software Account Representative (Sr SAR) placement
• Those who do not meet performance expectations may conclude participation at the end of the program

If you want a true pathway into Software Account Management, you will want to take a close look at this role.

Responsibilities

In this role, you’ll work in a high energy, outbound sales environment built to strengthen your SaaS selling foundation while preparing you for full cycle responsibilities.

You will:

• Own outbound prospecting, targeted outreach, and pipeline generation
• Qualify opportunities and create momentum for SAM sales cycles
• Deliver compelling messaging to SMB and mid-market prospects
• Execute structured call, email, and LinkedIn cadences
• Collaborate with SAM leaders and sales partners to refine conversion strategies
• Strengthen your SaaS sales acumen through ongoing coaching, training, and immersion in our platform
• Demonstrate performance and consistency across a structured evaluation framework

You’ll get exposure to real selling, not just booking meetings—setting you up for success as you transition into the SAM family.

Who We’re Looking For

• Associate's degree or equivalent experience, required
• 1 to 2 years of outbound sales experience, required.
• 2+ years of related experience, preferred.
• Confidence communicating with decision makers via phone, email, and social
• Ability to manage volume, objection handling, and pipeline creation
• Desire to learn full cycle sales and move into a closing role
• Comfort with structured goals, metrics, and performance accountability
• A growth mindset and coachability
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What’s in It for You

This role is intentionally designed as a launchpad into Software Account Management, offering:

• A 6-month accelerated program focused on outbound software selling
• Competitive compensation package with performance-based incentives
• Hands-on exposure to our SAM teams and full sales cycle
• Real opportunity to move into SAR or Sr SAR based on performance following 6-months’ performance
• Skill-building that positions you for long-term career growth in software sales

This isn’t just another outbound role—it’s a career advancement program.

Program Outcomes

At the end of the 6-month program:

• High performers → Software Account Representative (SAR)
• Exceptional performers → Sr SAR
• Non-performers → Program completion without transition

This creates a fair, performance-based path and allows you to take ownership of your growth which doesn’t end with the Sr SAR role:

SAM Family

Software Account Representative “SAR”

Sr Software Account Representative “Sr SAR”

Software Account Executive “SAE”

Sr Software Account Executive “Sr SAE”

Key Software Account Executive “Key SAE”

What We Offer

Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• Paid time off including holidays, vacation, sick, personal, and year-end close

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values :

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

#LI-DNI

Equal Opportunity Employer


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