Medication Support Coordinator

Medication Access Coordinator (MAC)

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are seeking a full time, 40-hour Medication Access Coordinator (MAC) to join our team, Monday through Friday 8:00am-4:30pm. The MAC plays an integral part on our centralized ambulatory pharmacy services team helping support our patient's medication management needs. This is a unique opportunity to work autonomously while also functioning as part of a collaborative team! They will serve as the primary liaison for clinical stakeholders regarding MGBMG pharmacy-based prior authorization and support programs, refill renewals, prescription assistance programs, and assist the clinical pharmacists in their daily tasks at their discretion. The MAC is also responsible for overseeing workload and balancing quality improvement project management. Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic and free from distractions. In this role, you get the opportunity to improve access for patients and help meet the evolving health care needs of the communities we serve! Are you ready to bring your talent to this team and join us in moving health care forward?

Qualifications

• High school diploma required.
• College degree preferred.
• Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable.
• One-year experience in a medical setting is required. Prior pharmacy experience desirable.
• Epic experience preferred.

The ideal candidate profile is a driven, detail-oriented Medical Assistants or Pharmacy Technicians who is confident in their clinical abilities and demonstrates effective communication skills especially regarding support for patients and their questions/issues. When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, emotional intelligence, and genuine passion for this work.