(USA) Manager, Strategic Account Management - at San Bruno, California

Manager, Strategic Account Management

Bellevue, WA: $96,000 - $186,000/yr Bentonville, AR: $80,000 - $155,000/yr San Bruno, CA: $104,000 - $202,000/yr

Position Summary: The Manager, Strategic Account Management leads the development and execution of account strategies to drive revenue growth and enhance customer relationships. This role involves collaborating with key stakeholders to align business objectives, overseeing team performance, and ensuring compliance with company policies. The position requires strong analytical skills to interpret business metrics and market trends, guiding decision-making and continuous improvement. By fostering a culture of accountability and professional development, the manager supports business goals while promoting ethical standards and operational excellence across strategic accounts.

About the Team: The team coordinates and oversees strategic account activities by partnering with key stakeholders to achieve customer and business goals. It fosters accountability, tracks progress, and drives continuous improvement. Members lead and develop associates through hiring, training, and mentoring while ensuring adherence to company policies and ethical standards. The team applies business acumen to interpret market trends and uses data analytics to recommend solutions. It demonstrates product expertise to support sales and builds strong internal and external partnerships. The team leads complex sales proposals, manages onboarding, resolves escalations, and supports strategic planning and negotiation to deliver impactful results.

What You'll Do:

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business objectives.
• Lead account planning, forecasting, and sales presentations to drive revenue growth and customer engagement.
• Analyze business metrics and data models to identify opportunities and recommend solutions for complex issues.
• Oversee onboarding processes and ensure seamless integration for new accounts.
• Mentor and develop team members through coaching, training, and performance management.
• Ensure compliance with company policies while promoting ethical standards and continuous improvement.
• Collaborate cross-functionally to align strategies and enhance product assortment and customer satisfaction.

What You'll Bring:

• Proven expertise in stakeholder engagement and relationship management to build and maintain effective partnerships.
• Strong business acumen with the ability to analyze data models, business metrics, and industry trends to inform strategic decisions.
• Demonstrated experience in account planning, forecasting, and driving revenue growth through cross-selling and product assortment strategies.
• Excellent negotiation skills with a focus on achieving mutually beneficial outcomes while adhering to company policies.
• Leadership capabilities in mentoring, coaching, and developing associates to foster high-performing teams.
• Ability to translate complex business requirements into actionable plans aligned with organizational goals.

Respect the Individual: Demonstrates and encourages respect for all builds a high-performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Serve our Customers and Members: Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.