Customer Billing Specialist

Customer Billing Specialist

Build Your Career. Build America's Future.

Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.

We're Coming Back Together To Be Together

100% In Office

At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.

What You'll Do:

Manage Adjustment Process. Process credit/rebill invoices and AR adjustments in appropriate systems. Identify and maintain adjustments for assigned locations. Work to revise customer invoices and ensure accuracy of customer's account. Maintain excellent internal and external customer service.

Coordinate Customer Orders. Provide timely and accurate tickets to customers. Assist in the coordination of truck dispatch orders to ensure maximum efficiency. Verify tickets are numbered and dated. Ensure time accuracy and that customer trucks leave the yard properly loaded.

Prepare Monthly Financial Information. Prepare month-end closing information for Accounting based on the current closing schedule. Prepare detailed analyses of monthly margin and cost statements as requested by location management.

Handle Billing Process. Manage timely and accurate billing exception and re-billing process for customers, ensuring the collection of receivables of all outstanding billing issues.

Support Ticketing and Customer Service. Ensure that customer transactions are correctly ticketed. Listen to customer issues and complaints and work to resolve them through communication with the sales department and use of temporary tickets.

Additional Responsibilities. Other duties as assigned.

Skills You'll Need:

Education. A high school diploma is required. Bachelor's degree preferred.

Experience. Experience in bookkeeping, accounting, or related experience is preferred.

Knowledge of Accounting Principles. Must possess a fundamental understanding of accounting principles and have knowledge of common office practices, procedures, and use of office equipment.

Technology Skills. Must have the ability to use computers, cell phones, and other electronic devices. Must have appropriate typing skills and a thorough understanding of Microsoft Word and Excel.

Interpersonal Skills. Must have outstanding communication skills and the ability to interact well with people in all levels of the organization.

Integrity. Must act with unyielding integrity and honesty in business transactions, promote company policies, and hold self and other employees accountable.

What You'll Like About Us:

Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.

Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.

Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.

Health Benefits. Medical, Dental, Vision programs, plus much more.

Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.

Prepare for the Future. 401(k) with company match and contribution.

Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.

Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS

Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.