Nurse Manager I

Nurse Manager

The Nurse Manager is responsible for management of clinical services of the Minimally Invasive Gynecology Surgery (MIGS) Division, within the Department of Obstetrics and Gynecology (OBGYN). The Nurse Manager works closely with the MIGS Division Director, MIGS Practice Manager, and Department Administrator to develop, implement, and maintain clinical programs that enhance the quality of care and achieve a high level of patient and provider satisfaction. The Nurse Manager is primarily responsible for the day-to-day clinical operations and oversight of the MIGS Division in both Norfolk, Virginia Beach and Williamsburg. The Nurse Manager provides direction and manages professional employees and is accountable for the performance and results of a team within the framework of the OBGYN Department and EVMS Medical Group.

Responsibilities

Position will be actively involved in daily clinical support functions to ensure the delivery of quality healthcare. These functions will include hands on support and oversight within the MIGS clinical operations at the Norfolk, Virginia Beach and Williamsburg locations, to include nursing, provider, and patient support and coordination throughout the day.

Responsible for the tracking, trending, and auditing of daily and monthly clinical performance related to operational metrics and quality measures, ensuring the team is working within their scope of practice and meeting all associated metrics. Provide direct supervision of assigned MIGS clinical staff.

Responsible for talent identification, hiring, onboarding, and training for new team members.

Responsible for coordination and distribution of clinical staff assignments and schedules.

Demonstrate critical thinking skills needed for maintaining optimum clinical care and effective clinical workflow when faced with operational challenges such as provider and staffing shortages, emergency scheduling issues, electronic health record and telephone outages and other variables that frequently present within the clinical environment.

Identify gaps in performance of staff and provide counseling, training or performance improvement plans as needed. Develop measurable metrics to ensure performance standards are being met. Develop and implement policies and procedures governing all aspects of clinical operations.

Work in clinics as needed.

Represent the MIGS clinical team during leadership meetings, trainings and development sessions.

Qualifications

MINIMUM QUALIFICATIONS:

Bachelor's degree. Three (3) years of supervisor experience is required. Licensed Virginia RN is required.

PREFERRED QUALIFICATIONS:

Experience in a Medical Office environment is preferred. Progressively more responsible positions in group practice management, in a large specialty group practice, strongly preferred. Experience in OBGYN is preferred.

Location: US-VA-Norfolk